Experience

conecta.com.au
• Australia
• Technology, Information and Internet
• 1 - 100 Employee
• Administration Manager

  • Sep 2020 - Present

Various Companies
• Book and Periodical Publishing
• 1 - 100 Employee
• Data Entry Specialist / Virtual Assistant

  • Mar 2017 - Aug 2021


Eric Lobdell Amazon Business

• Customer Service Representative

  • Feb 2018 - Apr 2021

  Customer service agent who support an amazon based business. - Have strong command of English - Have extensive customer service experience - Process refunds from different seller platforms - Answer emails from customers regarding their order Customer service agent who support an amazon based business. - Have strong command of English - Have extensive customer service experience - Process refunds from different seller platforms - Answer emails from customers regarding their order



YouGotListings

• Real Estate
• 1 - 100 Employee

• Technical Support Representative Level 1

  • Mar 2013 - Mar 2016

  - Takes calls and closes tickets regarding technical issues and general queries for a rental property website. - Use remote control software that access customer's personal computers to do first level trouble shooting. - Takes calls and closes tickets regarding technical issues and general queries for a rental property website. - Use remote control software that access customer's personal computers to do first level trouble shooting.



CoffeeBot

• Food and Beverage Services
• 1 - 100 Employee

• Content Writer & Junior Manager, Customer Support and Virtual Assistant

  • Sep 2014 - Mar 2015

  - Write various articles on different topics ranging from flower shops to high tech gadgets. - Do social media management and Data Entry. - As Customer Support for a Physician who sells a book helping Diabetics, we answer emails and chat regarding product and order queries. - Write various articles on different topics ranging from flower shops to high tech gadgets. - Do social media management and Data Entry. - As Customer Support for a Physician who sells a book helping Diabetics, we answer emails and chat regarding product and order queries.



Lewt Co @ Philippine Global Outsourcing

• Gaming Customer Service Representative / Junior Supervisor

  • Oct 2013 - Jul 2014

  - Chat support for customers' queries, deliveries and order concerns. - Ticket handling and does phone verification to screen out fraudulent purchases. - Chat support for customers' queries, deliveries and order concerns. - Ticket handling and does phone verification to screen out fraudulent purchases.



Opinionology

• Market Research
• 100 - 200 Employee

• Market Researcher

  • Sep 2009 - Feb 2013

  - Calls American households to conduct various types of surveys without asking monetary compensation - Accurately types down open-ended answers in verbatim - Calls American households to conduct various types of surveys without asking monetary compensation - Accurately types down open-ended answers in verbatim