Robert Wilson-Fry

Senior Director, Partnerships & Alliances at Cognigy
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

/5.0
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Peter Roost

I have worked directly with Rob throughout his career at Artificial Solutions, primarily with Partner engagements, where he consistently displays a clear understanding of the business drivers to expand channel coverage and increase revenues. From my own perspective, and perhaps more importantly from the Partner viewpoint, Rob conducts himself in a highly professional manner in all his dealings, where he builds up a position of trust, never losing sight of the primary reasons for his activities. Rob takes his role and responsibilities within the company very seriously with a great understanding of the big picture and overall strategy. He is popular and respected at all levels in the company and I would have no hesitation in recommending him to a future employer, who will leverage significant benefits from securing his services.

Russ Tarr

Over the three years we worked together Rob became a hugely trusted member of the global sales team at Artificial Solutions. He led the relationship with our major GSI partners which involved building close working relationships at both local and regional levels. I also relied on Rob to build out our technology partnerships strategy which saw him close agreements with complementary technology providers such as Blue Prism, UiPath and Vonage. Rob brought with him to the role at Artificial Solution very solid technical, project and operational experience gained at Mphasis and HP but over the past three years he has grown into a very strong partner lead. He has built great commercial acumen and has taken every opportunity to build his sales and partner management skills. This has equipped him with a unique set of skills, knowledge and experience. I can't recommend Rob highly enough. He is highly motivated to hit targets but Rob is also a great team player who is always ready to offer help and advice.

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Credentials

  • Managing a Customer Contact Center
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Oracle Customer Hub and Oracle Data Quality PreSales Specialist
    Oracle
  • Oracle Fusion Customer Relationship Management 11g Certified PreSales Specialist
    Oracle
  • Oracle Fusion Customer Relationship Management 11g Certified Sales Specialist
    Oracle
  • Oracle Sales Cloud Certified PresSales Specialist
    Oracle
  • Oracle Sales Cloud Certified Sales Specialist
    Oracle
  • Oracle Service Cloud Certified PreSales Specialist
    Oracle
  • Oracle Service Cloud Certified Sales Specialist
    Oracle
  • Siebel 7 Certified Consultant
    Oracle
  • Siebel 8 Certified Consultant
    Oracle
  • Siebel 8 Certified PreSales Specialist
    Oracle
  • Siebel 8 Certified Sales Specialist
    Oracle

Experience

    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Director, Partnerships & Alliances
      • Mar 2021 - Present

      Cognigy, a market leader in Conversational AI, powers up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives the enterprise all it needs to deliver fully personalized multilingual services available on all voice and chat channels 24x7. For more information and to book a demo visit: www.cognigy.com We are hiring: https://careers.cognigy.com/ Visit our blog: https://www.cognigy.com/blog Meet our customers: https://www.cognigy.com/customer-success-stories https://www.cognigy.com/legal-notice/

    • Sweden
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Director, Strategic Partnerships & Technical Alliances
      • Nov 2017 - Dec 2020

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • AVP
      • Jan 2012 - Oct 2017

    • Principal Architect
      • 2007 - Jan 2012

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Senior Development Analyst
      • 2006 - 2007

    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Lead Developer
      • 2004 - 2006

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