Robert Pfaff
Head of IT Operations at DOQSYS Business Solutions Ltd.- Claim this Profile
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Bio
Experience
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DOQSYS Business Solutions Ltd.
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Hungary
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IT Services and IT Consulting
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1 - 100 Employee
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Head of IT Operations
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Nov 2023 - 2 months
Budapest
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Sense/Net Inc.
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Hungary
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IT Services and IT Consulting
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1 - 100 Employee
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CEO
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Jan 2017 - Oct 2023
Budapest, Hungary
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COO, Agile Manager
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Oct 2011 - Dec 2016
Budapest, Hungary Providing the daily operation of the company as a Chief Operating Officer. Managing the Business Solutions department, monitoring teams and projects efficiency, creating annual business plan, updating and supervising business processes, creating action plans, supervising Support and Operation Services. As an agile manager helping and supporting projects and facilitating our Scrum teams. Keywords: COO, agile, Scrum, Scrum master, manager, business plan, support and operation services
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Director of Business Solutions Department
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Sep 2006 - Sep 2011
Budapest, Hungary Managing Sense/Net Business Solutions department. Supervising projects (occasionally managing some), providing optimal allocation of developers, updating and supervising business processes. Taking part of creating annual business plan, reviewing and updating business data, supervising projects efficiency. Sometimes participating in projects as a project manager. Keywords: account management, project supervising, project management, resource management, quality management, support and… Show more Managing Sense/Net Business Solutions department. Supervising projects (occasionally managing some), providing optimal allocation of developers, updating and supervising business processes. Taking part of creating annual business plan, reviewing and updating business data, supervising projects efficiency. Sometimes participating in projects as a project manager. Keywords: account management, project supervising, project management, resource management, quality management, support and operation services
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Head of Marketline Business Solutions Department
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Feb 2005 - Aug 2006
Budapest, Hungary Managing the department of 16 employees (key account managers, project managers, support team, product manager and assistants) as Head of Marketline Business Solutions. Creating annual business plan based on the expectations of the company, creating personal goals to sales and project managers. Frequently checking and monitoring financial results, creating action plans cooperated with other departments. Keywords: marketline, manager, e-auction, e-procurement
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Education
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University of Miskolc, Dunaújváros College
B.Sc, Information Technology