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5.0

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Michael Lee

I worked with Robert while he was project managing at Integrity Life and I have to say he was one of the most passionate people I've worked with. He cared a lot about the people who reported to him, and paid attention to details most managers I've worked with would not care to remember. His attention to detail and the care he expressed for team members made him an absolute joy to work with and this is why I'm highly recommending Robert.

Iris Espiritu

Robert is a personable manager who does his best for his team. His strength is in his effective and directive planning and the ability to bring people together towards an outcome or deliverable. I appreciated his mentorship and guidance.

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Credentials

  • SAFe Agilist Certification
    Scaled Agile, Inc.
    Jun, 2021
    - Sep, 2024
  • PMI Agile Certified Practitioner (PMI-ACP)
    Project Management Institute
    Dec, 2019
    - Sep, 2024
  • Six Sigma Black Belt Certification – Level I
    Aveta Business Institute
    Mar, 2019
    - Sep, 2024
  • Certified ScrumMaster®
    Scrum Alliance
    Sep, 2016
    - Sep, 2024
  • Working with Children Check
    Service NSW
    Dec, 2020
    - Sep, 2024
  • Mental Health First Aid Certificate
    Mental Health First Aid Australia
    Dec, 2021
    - Sep, 2024
  • Agile Project Management Practitioner
    APMG International
  • Managing Successful Programs(MSP) Practitioner
    APMG International
  • PRINCE2 Practitioner
    APMG International
  • Project Management Professional(PMP) - PMI
    Project Management Institute

Experience

    • United States
    • Internet Marketplace Platforms
    • 1 - 100 Employee
    • Program Manager
      • Jul 2021 - Present

      Senior leadership role driving Linkly’s agile transformation to build a high performing team and modernise ways of working to successfully deliver outcomes and build strong relationships with our payments partners. Senior leadership role driving Linkly’s agile transformation to build a high performing team and modernise ways of working to successfully deliver outcomes and build strong relationships with our payments partners.

    • Career Coach and Mentor
      • Jun 2020 - Present

      With over 25 years experience in leading and managing operational, project and agile teams in a variety of industries, my approach to coaching and mentoring is to listen, support and guide high performing emerging leaders to navigate the corporate landscape and help them realise their full potential. https://thecoachingdirectory.com.au/coach/rp-coaching-and-mentoring/ With over 25 years experience in leading and managing operational, project and agile teams in a variety of industries, my approach to coaching and mentoring is to listen, support and guide high performing emerging leaders to navigate the corporate landscape and help them realise their full potential. https://thecoachingdirectory.com.au/coach/rp-coaching-and-mentoring/

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Loyalty Program Manager
      • Apr 2019 - Jun 2021

      A senior leadership role, reporting to the Chief Operating Officer, responsible for leading strategic programs of work within the Loyalty division of Virgin Australia, which include: - New partnership implementations, including the launch of the strategic partnership of 7-Eleven and Velocity Frequent Flyer. - Systematically review of end to end processes that span across several Velocity business units to identify process improvements. - Lead the prioritisation, planning and implementation of technology and streamlined processes, increasing the speed to market of new loyalty partners. - Managing a centralised prioritisation, planning and delivery function across the Marketing and Commercial programs of work, in addition to then leading the end-to-end delivery of the prioritised key strategic outcomes, to drive growth for Velocity. - Creating and implementing approaches and tools that will support the rollout of an agile way of working, with a focus on ensuring the Commercial team plan and collaborate with their strategic partners and internal stakeholder to deliver commercial initiatives that will drive the highest value to the Virgin Australia group. - Lead strategic programs of work, working with senior leadership, as a result of COVID 19, voluntatry administration, and the purchase of Virgin Australia and the Loyalty business by Bain Capital. - Develop and execute change management plans for the Velocity business as a result of an organisation restructure, to support new ways of working, with a reduced workforce.

    • Australia
    • Insurance
    • 1 - 100 Employee
    • Senior Project Manager and Chief Scrum Master
      • Apr 2018 - Mar 2019

      Responsible for leading a team of technical and business professionals that built, tested and successfully delivered a new Life Insurance platform for a start-up life insurance company, using Agile ways of working. Responsible for leading a team of technical and business professionals that built, tested and successfully delivered a new Life Insurance platform for a start-up life insurance company, using Agile ways of working.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Program Manager
      • Jan 2011 - Apr 2018

      * Responsible for the management and delivery of programs and/or projects, working with external partners and vendors, to deliver new financial services products and new payment capabilities, such as CBA's Tap and Pay, Apple and Google Pay with ANZ and 3D Secure. * Managed a program of work for the David Jones and American Express alliance including IT, business and compliance projects, specifically new product launches, data migration, development of a data warehouse , authorisation network upgrades, and system and process changes required to meet legal and regulatory requirements. * Responsible for the successful delivery of an internal HR project ,across all lines of business and with all levels of the organisation.

    • IT Services and IT Consulting
    • Program Manager / Senior Project Manager
      • Aug 2007 - Jan 2011

      Clients worked with include CHOICE, Westpac, TNT, CSR Building Products, Telstra, NSW Health and Cellarmasters. Clients worked with include CHOICE, Westpac, TNT, CSR Building Products, Telstra, NSW Health and Cellarmasters.

Education

  • Open Door Coaching
    Certificate IV - Workplace and Business Coaching
    2021 - 2021
  • Acuity Institute
    Change Management
    2021 - 2021
  • University of New England (AU)
    Bachelor, Communications
    2002 - 2006
  • TAFE NSW
    Diploma, Management
    1991 - 1994
  • De La Salle College Ashfield
    Higher School Certificate
    1982 - 1989

Community

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