Roberto Rosales Zárate

Especialista de Customer Experience at Bupa México
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico, MX

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Experience

  • Bupa México
    • Mexico
    • Insurance
    • 100 - 200 Employee
    • Especialista de Customer Experience
      • Sep 2020 - Present

  • Zurich Santander Insurance America
    • Spain
    • Insurance
    • 700 & Above Employee
    • Analista Sr NPS y Calidad
      • Sep 2015 - Aug 2020

      Medición y analisis del customer insights y mapping de action plot para los diferentes TP, elaboración de KPIs, Métricas y Análisis de Causa Raíz. Medición y analisis del customer insights y mapping de action plot para los diferentes TP, elaboración de KPIs, Métricas y Análisis de Causa Raíz.

Education

  • Escuela Superior de Ingenieria y Arquitectura IPN
    Ingeniero Arquitecto
    2000 - 2005

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