Roberto Minicone
Co-Founder & Delivery Manager at Diviner- Claim this Profile
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Bio
Experience
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Diviner
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Italy
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Founder & Delivery Manager
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Jan 2019 - Present
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Information Technology Service Delivery Manager - Technical Director
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Jan 2017 - Dec 2018
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Jan 2007 - Dec 2016
I gained the responsability of managing some IT Service Team of professionals, which complains also the customer accountability, the project management, the service design and the service reporting and documentation. I am also involved in some activities inside the Compliance Management Process in Zeropiu and I have the ownership of writing Business and Service Documentation.
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Jan 2007 - Dec 2010
Senior Consultant in Application Support in Fastweb Spa area:Web Portals for Large Accounts and Public Administrations
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Bloomberg LP
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United States
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Financial Services
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700 & Above Employee
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IT Operations
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May 2006 - Dec 2006
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Senior Technology Consultant & Client Manager
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Jul 2003 - Apr 2006
I was involved in technical support & management for all italian & spain Brainpower's clients I was involved in technical support & management for all italian & spain Brainpower's clients
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Senior System Administrator
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Nov 2001 - Jun 2003
I was responsible for support and manteinace of the overall company's IT Infrastructure (Applications, Servers & workstation) based on Microsoft environments. I was responsible for support and manteinace of the overall company's IT Infrastructure (Applications, Servers & workstation) based on Microsoft environments.
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LID Spa
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Norway
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Medical Practices
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System Administrator
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Oct 2000 - Oct 2001
I was accountable for the management of the IT infrastructure (client - server) based on Microsoft products. My duties included all tasks from supply process up to configuration e deployment to end users or BU. I was accountable for the management of the IT infrastructure (client - server) based on Microsoft products. My duties included all tasks from supply process up to configuration e deployment to end users or BU.
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Customer Care Representative
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Oct 1995 - Sep 2000
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Education
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Università degli Studi di Milano
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Liceo Classico G. Berchet
Diploma di Maturità Classica