Roberto Diaz

Information Technology Manager at Legion Creative
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • Spanish Full professional proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Information Technology Manager
      • Feb 2023 - Present

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Design Group / Editorial IT
      • Mar 2022 - Mar 2023

      ● Provided support to editorial staff and design department; including: managing servers, personal computers (via Active Directory server) , and software licenses. ● Managed online file storage servers (QNAP, Synology.) ● Deployed Teradici (wfh system) for the entire staff by configuring servers and backend infrastructure. ● Managed editorial staff storage via edit share in conjunction with Avid Media Composer. ● Managed onboarding and offboarding security procedures for staff. (AD server) ● Troubleshooting for Avid Media Composer, Adobe Creative Cloud, and online storage (Box, Google Drive.) ● Created documentations and training manuals for IT team, Editorial, and Design. ● Knowledge and experience in Security Protocols in protecting company and client data. TPN ● Experience managing firewall rules and permissions. Show less

  • Rtla inc
    • Los Angeles, California, United States
    • Information Technology Manager
      • Oct 2019 - Mar 2022

      - Directly oversees all digital platforms such as TikTok, YouTube, Instagram - Continually evaluating and optimizing the performance of campaigns in real time and communicate learnings / insights to the broader team to inform future campaigns. This includes campaign wrap ups, month-end, quarterly reports, seasonal/yearly deep dives, and annual MROI analysis. - Directly oversaw live production technical systems such as the server room and all network systems. - Managed online file storage servers (QNAP, Synology, - Onboarding and offboarding employees, setting up computer hardware and deactivating systems. - Managing sync jobs between in house servers and online cloud services. - Oversaw IT team scheduling, provided tasks and security training for staff Show less

  • Lustrelux
    • Los Angeles, California, United States
    • Cinematographer | Social Media Content Manager
      • Nov 2019 - Dec 2020

      - Managed YouTube channel with growing audience of 2 million subscribers. - Directed & Produced Social media advertisements reaching an average reach of over 100,000 daily views. - Drove over 50,000 organic sign-ups to E-commerce newsletter by producing unique content strategies with co-marketing partners. - Managed creative team and directed creative video shoots with beauty influencers - Oversaw post-production editing, using color correction and motion design to final delivery of assets, ensuring quality and expectations were met. Show less

  • Eternity Multimedia LLC
    • Fremont, California, United States
    • Social Media Content Producer
      • Feb 2016 - Oct 2019

      - Developed and managed over 30 video projects from concept to completion. For companies such as Logitech VC, Zoom, Microsoft. - Collaborate cross-functionally with account managers, directors, production team, editors, motion graphics artists, and others to create high performing direct response videos for a diverse range of consumers and client brands - Performed quality control (QC) checks and ingested media assets including video files, artwork, captions and show copy into our Content Management System and ensured it reflected in-app as intended Show less

  • Purpose SF
    • San Francisco, CA
    • Digital Content Producer / Editor
      • Sep 2018 - Jul 2019

      - Produced high-quality video for editorials, tutorials, and promotional purposes. Color corrections and enhancements. - Tracked all media asset deliverables from internal and external partners to ensure high-quality specifications were met while working diligently to meet fast turnaround and publishing deadlines. - Produced high-quality video for editorials, tutorials, and promotional purposes. Color corrections and enhancements. - Tracked all media asset deliverables from internal and external partners to ensure high-quality specifications were met while working diligently to meet fast turnaround and publishing deadlines.

    • Software Development
    • 700 & Above Employee
    • Audio Visual Technician
      • Jan 2018 - Oct 2018

      - Installed video conference systems at Facebook in Menlo Park, as a contractor. - Provided troubleshooting techniques in integrating professional audio, video systems. - Installed video wall system and routed LED system with wiring diagram. - Installed video conference systems at Facebook in Menlo Park, as a contractor. - Provided troubleshooting techniques in integrating professional audio, video systems. - Installed video wall system and routed LED system with wiring diagram.

    • United States
    • Wholesale
    • 700 & Above Employee
    • Customer Service Manager
      • Mar 2017 - Dec 2017

      • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets. • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients. • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets. • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Customer Sales Representative
      • Dec 2015 - Dec 2017

      • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Determine charges for services requested, collect deposits or payments, or arrange for billing. • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. • Determine charges for services requested, collect deposits or payments, or arrange for billing.

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