Roberto Sampedro Guzman

IT Project Coordinator at Deployed Resources, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Homestead, Florida, United States, US

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Experience

    • United States
    • Armed Forces
    • 200 - 300 Employee
    • IT Project Coordinator
      • Jun 2023 - Present

    • IT Specialist
      • Feb 2022 - Present

      United States IT Project Manager MPP Laredo 05/2019 - Current Deployed Resources LLC Laredo/Brownsville, Texas Day to day IT customer support. Identifying technical issues, software installations and managing network systems, creating service reports. Responding to client requests to include installation of new internet lines, camera’s installation, retrieving video footage, and LAN room cable management. Assistance with general maintenance’s activities to include plumbing, HVAC systems… Show more IT Project Manager MPP Laredo 05/2019 - Current Deployed Resources LLC Laredo/Brownsville, Texas Day to day IT customer support. Identifying technical issues, software installations and managing network systems, creating service reports. Responding to client requests to include installation of new internet lines, camera’s installation, retrieving video footage, and LAN room cable management. Assistance with general maintenance’s activities to include plumbing, HVAC systems, and miscellaneous repairs. • Site Build-up and reconfiguration (Design and installation of LAN room, Cable Diagram, internet lines, Logistics) • Creation of Camera System (CCTV) blueprint, installation, oversee operations • Satellite Internet provider. Installation, configuration, and maintenance of the satellite, modem, and equipment • Configuration of IP cameras, switches, modems, computers, printers, fax machines, etc.

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Information Technology Help Desk
      • Nov 2018 - Feb 2022

      United States IT- Tech ORR Contract 03/2018 – 05/2019 Response Force 1 Homestead, Florida 24/7 IT support, providing technical assistance, maintaining operations of the computer systems, hardware, and software. Provided user support in the field to include basic systems training, issue resolving, and address network system issues. • Helpdesk support; remotely and in the field. • Installation of security systems including SimpliSafe, • Network management and… Show more IT- Tech ORR Contract 03/2018 – 05/2019 Response Force 1 Homestead, Florida 24/7 IT support, providing technical assistance, maintaining operations of the computer systems, hardware, and software. Provided user support in the field to include basic systems training, issue resolving, and address network system issues. • Helpdesk support; remotely and in the field. • Installation of security systems including SimpliSafe, • Network management and Data Base Management System. • Field operations; providing maintenance to scanners, printers, laptops, desktop computers, and cameras. Show less

    • Spain
    • Facilities Services
    • 700 & Above Employee
    • Data Entry Specialist
      • Jan 2015 - Mar 2018

      United States Data Entry Agent 01/2015 – 03/2018 Eulen America Miami International Airport, Florida Management of entering information of over 100 flights daily from selected airlines, primarily American Airlines. Transporting misplaced cargo and loading it to alternative flights. Updating information in the system. • Inputting text based and numerical information from source documents into American Airline’s account… Show more Data Entry Agent 01/2015 – 03/2018 Eulen America Miami International Airport, Florida Management of entering information of over 100 flights daily from selected airlines, primarily American Airlines. Transporting misplaced cargo and loading it to alternative flights. Updating information in the system. • Inputting text based and numerical information from source documents into American Airline’s account data base. • Generate daily reports, store completed information blocks of data in designated locations and perform backup operations. • Proper handling of classified documents in relation to flights. Show less

Education

  • Miami Dade College
    2015 - 2017
  • University of Florida
    2018 - 2023

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