Roberto Reyna

Concierge at Krystal Grand
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Contact Information
us****@****om
(386) 825-5501
Location
San José del Cabo, Baja California Sur, Mexico, MX
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Alemán Elementary proficiency

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Credentials

  • Rafael Advanced Defense Systems Ltd. RecceLite System Operation Course.
    Rafael Advanced Defense Systems - Career
    Aug, 2018
    - Oct, 2024
  • Intelligence, Surveillance and Reconnaissance ( ISR) operations
    United States Air Force
    Oct, 2016
    - Oct, 2024
  • Intelligence, Surveillance and Reconnaissance (ISR) Pilot and crew coordination.
    United States Air Force
    Sep, 2016
    - Oct, 2024
  • Training Certificate - On Bord Operator - FLIR SSF380HD
    Diamond Aircraft
    Jun, 2016
    - Oct, 2024
  • Certificate HERMES 900 UAV (Unmanned Aerial Vehicle), Satcom Operation Course
    BF Elbit Advanced Systems Pvt. Ltd.
    Apr, 2014
    - Oct, 2024
  • Certificate HERMES 900 UAV (Unmanned Aerial Vehicle), Missión UAV Operating Course
    BF Elbit Advanced Systems Pvt. Ltd.
    Apr, 2013
    - Oct, 2024
  • Certificate HERMES 450 UAV (Unmanned Aerial Vehicle), Operating Theoretical Course
    BF Elbit Advanced Systems Pvt. Ltd.
    Dec, 2011
    - Oct, 2024
  • Intelligence, Surveillance and Reconnaissance ( ISR).
    Department of the Air Force
    Jun, 2016
    - Oct, 2024
  • Training Certificate - On Bord Operator - CarteNav AIMS
    Diamond Aircraft
    Jun, 2016
    - Oct, 2024
  • SOCET GXP V4.1 ESSENTIALS
    BAE Systems
  • Training Certificate - On Bord Operator - Blos GiLat Satcom
    Diamond Aircraft

Experience

  • Krystal Grand
    • Portugal
    • Recreational Facilities
    • 1 - 100 Employee
    • Concierge
      • May 2022 - Present

      In the role as Concierge at the Krystal Grand Los Cabos I provide premium customer service and an excellent customer experience for our guests in English and Spanish. The position requires a high level of organization, good communication skills and empathy with the guests. I help our guests in organizing trips, transfers, reservations etc. and in finding quick solutions for problems and doubts. My goal is to assist them the most that I can and to offer our guests the best possible customer experience. Show less

  • Airplane Pilot,Unmanned Aerial Vehicles Pilot,Sensor Operator,VideoAnalyst at the Federal Government
    • Private Airplane Pilot, Unmanned Aerial Vehicles Pilot (UAVs), Sensor Operator and Video Analyst
      • Oct 2009 - Feb 2020

      Private Airplane Pilot, Unmanned Aerial Vehicles Pilot (UAVs) and Sensor Operator. Private Airplane Pilot, Unmanned Aerial Vehicles Pilot (UAVs) and Sensor Operator.

Education

  • Mexico Aviation Flight School- Mexico City
    Certificate, Private Airplane Pilot License specialized in twin-engine, Private Pilot
    2006 - 2007

Community

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