Roberto Quintana

Front Office Manager at pilotED Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE

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Experience

    • United States
    • Education Management
    • 1 - 100 Employee
    • Front Office Manager
      • Jan 2022 - Present

      ● Keep accurate documentation and records of student enrollment and attendance through PowerSchool SIS. ● Field, direct, and answer all incoming communications from parents, guardians, and visitors. ● Act as liaison between the community and school administration, and on behalf of administrators in the event of their absence or unavailability. ● Responsible for the creation and publishing of social media graphics and posts pertaining to school-wide and community events. ● Execute day-to-day office duties and manage supplies on behalf of teaching and administrative staff. ● Act as de facto school nurse in nurse’s absence. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Representative
      • Apr 2021 - Jan 2022

      ● Checked guests in and out and complete transactions, including cash security deposits. ● Ensured security of hotel and guests. ● Completed nightly closing reports and cash audits. ● Performed regular janitorial duties, laundry, and complimentary breakfast preparation. ● Checked guests in and out and complete transactions, including cash security deposits. ● Ensured security of hotel and guests. ● Completed nightly closing reports and cash audits. ● Performed regular janitorial duties, laundry, and complimentary breakfast preparation.

    • South Africa
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2019 - Mar 2021

      ● Served guests as cashier in full-service concession stand, including draft beer and wine. ● Completed regular time-sensitive janitorial duties. ● Ensured safety and comfort for all patrons at Atlanta’s premiere art cinema. ● Served guests as cashier in full-service concession stand, including draft beer and wine. ● Completed regular time-sensitive janitorial duties. ● Ensured safety and comfort for all patrons at Atlanta’s premiere art cinema.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Live Operations Analyst
      • Nov 2019 - Mar 2020

      ● Monitored and troubleshoot live video streaming, audio feeds, and closed captioning for NBA games streamed on NBA League Pass. ● Executed escalation protocol during major outages. ● Oversaw the construction of Video On Demand archives for all completed streams. ● Communicated concise and time-sensitive information between multiple international operational teams. ● Monitored and troubleshoot live video streaming, audio feeds, and closed captioning for NBA games streamed on NBA League Pass. ● Executed escalation protocol during major outages. ● Oversaw the construction of Video On Demand archives for all completed streams. ● Communicated concise and time-sensitive information between multiple international operational teams.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Host
      • Dec 2015 - Oct 2019

      ● Seated guests and clean tables upon their departure. ● Maintained a friendly and welcoming environment for the restaurant. ● Assisted with kitchen and wait staff as needed. ● Completed daily opening and closing duties. ● Seated guests and clean tables upon their departure. ● Maintained a friendly and welcoming environment for the restaurant. ● Assisted with kitchen and wait staff as needed. ● Completed daily opening and closing duties.

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Dec 2018 - Apr 2019

      ● Assisted guests with shopping needs and transactions at checkout stand. ● Answered variety of questions regarding the store and the area at large. ● Worked with other employees to keep store clean and orderly. ● Assisted guests with shopping needs and transactions at checkout stand. ● Answered variety of questions regarding the store and the area at large. ● Worked with other employees to keep store clean and orderly.

Education

  • Georgia State University
    Bachelor of Arts - BA, Film/Cinema/Video Studies
    2017 - 2020
  • Georgia Film Academy
    AVID Media Composer Certification, Film/Cinema/Video Studies
    2019 - 2020

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