Roberto O Hernandez
Food and Beverage Banquets Operations Manager at Hyatt Regency Miami- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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Hyatt Regency Miami
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United States
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Hospitality
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1 - 100 Employee
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Food and Beverage Banquets Operations Manager
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Mar 2022 - Present
Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the… Show more Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the concessions part Servicing the James L Knight Center of Miami in their food and beverage needs. Show less Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the… Show more Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the concessions part Servicing the James L Knight Center of Miami in their food and beverage needs. Show less
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Loews Miami Beach Hotel
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United States
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Hospitality
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1 - 100 Employee
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In Room Dining Manager
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Mar 2021 - Mar 2022
Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the… Show more Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the concessions part Servicing the James L Knight Center of Miami in their food and beverage needs. Show less Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the… Show more Responsible for the coordination of food and beverage delivery for events held in the hotel. Consistent check of Banquet Food and Beverage quality, Banquet services and Plate presentation. Responsible for planning the venue set up as per the customer's requirements.Preparing work schedules and completing documentation in a timely manner. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of the concessions part Servicing the James L Knight Center of Miami in their food and beverage needs. Show less
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Loews Miami Beach Hotel
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United States
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Hospitality
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1 - 100 Employee
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Food and Beverage Area Manager
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Dec 2018 - Mar 2020
Manages responsibilities leading employees in a full scale casual restaurant environment. Prepare schedule according to forecasted hours. Achieved and maintained a high Employee Engagement scores. Ensures quality food and presentations are occurring in the restaurant. Developed and Designed Bar and Restaurant menus, promotions. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of tracking and… Show more Manages responsibilities leading employees in a full scale casual restaurant environment. Prepare schedule according to forecasted hours. Achieved and maintained a high Employee Engagement scores. Ensures quality food and presentations are occurring in the restaurant. Developed and Designed Bar and Restaurant menus, promotions. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of tracking and controlling beverage and labor cost Show less Manages responsibilities leading employees in a full scale casual restaurant environment. Prepare schedule according to forecasted hours. Achieved and maintained a high Employee Engagement scores. Ensures quality food and presentations are occurring in the restaurant. Developed and Designed Bar and Restaurant menus, promotions. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of tracking and… Show more Manages responsibilities leading employees in a full scale casual restaurant environment. Prepare schedule according to forecasted hours. Achieved and maintained a high Employee Engagement scores. Ensures quality food and presentations are occurring in the restaurant. Developed and Designed Bar and Restaurant menus, promotions. Responsible for leading and directing 40 staff members on career paths. Manages liquor and Wine inventories according to company standards. In charge of tracking and controlling beverage and labor cost Show less
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Dinning Services Manager
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Oct 2016 - Nov 2019
Dinning Services Manager Manages responsibilities leading employees in 6 outlets operation. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Developed and Designed Bar and Restaurant menus. • Responsible for leading and directing 40 staff members on career paths. • Manages liquor and Wine inventories according to company standards • In charge of tracking and controlling beverage and labor… Show more Dinning Services Manager Manages responsibilities leading employees in 6 outlets operation. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Developed and Designed Bar and Restaurant menus. • Responsible for leading and directing 40 staff members on career paths. • Manages liquor and Wine inventories according to company standards • In charge of tracking and controlling beverage and labor cost. Show less Dinning Services Manager Manages responsibilities leading employees in 6 outlets operation. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Developed and Designed Bar and Restaurant menus. • Responsible for leading and directing 40 staff members on career paths. • Manages liquor and Wine inventories according to company standards • In charge of tracking and controlling beverage and labor… Show more Dinning Services Manager Manages responsibilities leading employees in 6 outlets operation. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Developed and Designed Bar and Restaurant menus. • Responsible for leading and directing 40 staff members on career paths. • Manages liquor and Wine inventories according to company standards • In charge of tracking and controlling beverage and labor cost. Show less
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Bob Evans Farms, Inc.
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United States
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Food and Beverage Manufacturing
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700 & Above Employee
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Restaurant Assistant General Manager
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May 2014 - Sep 2016
Manages responsibilities leading employees in family casual restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Responsible for leading and directing 40 staff members FOH and BOH on career paths. • Manages Food inventories according to company standards. • In charge of tracking and controlling beverage and… Show more Manages responsibilities leading employees in family casual restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Responsible for leading and directing 40 staff members FOH and BOH on career paths. • Manages Food inventories according to company standards. • In charge of tracking and controlling beverage and labor cost Show less Manages responsibilities leading employees in family casual restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Responsible for leading and directing 40 staff members FOH and BOH on career paths. • Manages Food inventories according to company standards. • In charge of tracking and controlling beverage and… Show more Manages responsibilities leading employees in family casual restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Responsible for leading and directing 40 staff members FOH and BOH on career paths. • Manages Food inventories according to company standards. • In charge of tracking and controlling beverage and labor cost Show less
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Restaurant Manager
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Jan 2013 - May 2014
• Manages responsibilities leading employees in fine dining restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Developed and Designed Restaurant menus. • Manages liquor and Wine inventories according to company standards. • Responsible for leading and directing 28 staff members on career paths. • Manages responsibilities leading employees in fine dining restaurant environment. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Ensuring 100% table visitation making sure guest needs are fulfilled. • Developed and Designed Restaurant menus. • Manages liquor and Wine inventories according to company standards. • Responsible for leading and directing 28 staff members on career paths.
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In Room Dining Manager
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Nov 2011 - Jan 2013
• Manages responsibilities leading employees in a 24/7 operations departments. • Prepare schedule according to forecasted hours. • Ensure show quality food and presentations are occurring in all areas. • Developed and Designed In Room dining menu. • Responsible for leading and directing 25 staff members on career paths. • Manages liquor and Wine inventories according to company standards • In charge of tracking and controlling beverage and labor cost.
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Restaurant Supervisor
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Dec 2010 - Nov 2011
In charge of tracking and controlling beverage and labor cost. Responsible for leading and directing 32 restaurant staff members on career paths. Achieved and maintain a high Employee Engagement scores. Actively involved in Community footprints and media events to promote the restaurants
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Room Service Captain
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Dec 2008 - Dec 2010
Hands on in the Room Service Department Responsible for leading and directing 25 staff members on career paths. Achieved and maintain a high Employee Engagement scores. In charge of ordering and inventory of all products and miscellaneous items for honor bar, coffee shop and room service.
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Lead Cook
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Jan 2005 - Dec 2008
In charge of the hiring of all the culinary staff for the main kitchen Food Safety and Serve Safe Certified Responsible for leading a Team of 10 cooks. Developed all the room service menus, Plating Guidelines and Recipes Supervised all the restaurants’ operations and helping in the development of all the staff Directly responsible for menu development for The Grill, In-Room Dining, The Lobby Lounge and some Banquet events
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Education
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Hospitality and Tourism School of Trinidad Cuba
AOS Degree, Culinary Arts -
Boston Market Leadership College
Human Resources Management/Personnel Administration/Operations. -
XCEL Solutions
Florida Life and Health, Insurance -
- 0215- Life Incl Var Annuity & Health
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Florida Insurance College
4-40 Customer Insurance Representative CIR -
Florida Insurance College
4-40 Customer Insurance Representative CIR