Web & Graphics Designer

• Jan 2022 - Present

Founder

• 2020 - Present

I provide design services in which mixes Graphic Design and User Experience Design. • Experience with designing logos, print and publication design and brand identity. • Designed professional logos for small local businesses like Lawn Services and Craft companies. • Designed and maintaining websites using some HTML/CSS with some practices of UX/UI Design. I provide design services in which mixes Graphic Design and User Experience Design. • Experience with designing logos, print and publication design and brand identity. • Designed professional logos for small local businesses like Lawn Services and Craft companies. • Designed and maintaining websites using some HTML/CSS with some practices of UX/UI Design.

Sales Manager

• Sep 2014 - Oct 2021

*Inbound Calls, Sales, Collections, Filing, Invoice, Telemarketing, Faxing, and Emailing. *Executed customer transactions, including deposits, money orders among another cashier transactions. *Handled various accounting transactions. *Maintained friendly and professional customer interactions. Investigated and resolved customer inquiries and complaints in an empathetic manner. *Solved unresolved customer issues. *Trained staff on operating procedures and company services. *Maintained accurate records of past due customer account activity. *Maintained up-to-date knowledge of product and service changes. *Managed workflow to exceed quality service goals. *Set up and explained new membership contracts. *Organized forms, made photocopies, filed records, and prepared correspondence and reports. *Trained, coached and mentored staff to ensure smooth adoption of the new program. Counted cash drawers and made bank deposits. Promoted from Customer Service Rep to Assistant Manager to Sales Manager within one year. Show less

Bookkeeper

• Apr 2017 - Dec 2017

• Maintain subsidiary accounts by verifying, allocating, and posting transactions. • Balance general ledger by preparing a trail balance; reconciling entries. • Prepares financial reports by collecting, analyzing, and summarizing account information and trends. • Develop monthly financial statements, including cash flow, profit and loss statements and balance sheets. • Maintain subsidiary accounts by verifying, allocating, and posting transactions. • Balance general ledger by preparing a trail balance; reconciling entries. • Prepares financial reports by collecting, analyzing, and summarizing account information and trends. • Develop monthly financial statements, including cash flow, profit and loss statements and balance sheets.