Experience

PostBus Ltd.

• Switzerland
• Ground Passenger Transportation
• 500 - 600 Employee

• Leiter Kundenservice Inkasso

  • Jun 2022 - Present

• Stellvertretender Leiter Kundenservice Inkasso

  • Apr 2019 - Jun 2022

• Fachspezialist Kundenservice Inkasso

  • Dec 2017 - Mar 2019



VICTORIA-JUNGFRAU COLLECTION

• Hospitality
• 1 - 100 Employee

• Restaurant Manager

  • Jun 2017 - Oct 2017

• Assistant Restaurant / Bankett Manager

  • Apr 2017 - Jun 2017



Marktgasse Hotel

• Switzerland
• Hospitality
• 1 - 100 Employee

• Barkeeper

  • Aug 2015 - Dec 2016

  ▪ Prepared various cocktails and drinks ▪ Created own cocktail recipes and incorporated these into the bar menu ▪ Implemented service standards by being the Chef de Service ▪ Functioned as a Guest Service Manager ▪ Trained new employees by building training schedules ▪ Managed own beverage workshops ▪ Prepared various cocktails and drinks ▪ Created own cocktail recipes and incorporated these into the bar menu ▪ Implemented service standards by being the Chef de Service ▪ Functioned as a Guest Service Manager ▪ Trained new employees by building training schedules ▪ Managed own beverage workshops



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Chef de Rang

  • Jul 2014 - Aug 2015

  ▪ Covered up to 300 checks / day ▪ Developed employee workshops and executed these for fellow colleagues ▪ Consulted restaurant clientele in a professional manner ▪ Voted for best up sell employee as part of restaurant competition ▪ Responsible for all cashiering procedures ▪ Covered up to 300 checks / day ▪ Developed employee workshops and executed these for fellow colleagues ▪ Consulted restaurant clientele in a professional manner ▪ Voted for best up sell employee as part of restaurant competition ▪ Responsible for all cashiering procedures



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Barkeeper

  • Mar 2012 - Jul 2014

  ▪ Led all of the different shifts - early and late shift ▪ Mastered fundamental knowledge of spirits and liquors ▪ Gained a wide skill set in mixing drinks ▪ Solved various customer complaints ▪ Led all of the different shifts - early and late shift ▪ Mastered fundamental knowledge of spirits and liquors ▪ Gained a wide skill set in mixing drinks ▪ Solved various customer complaints