Roberto Arturo Santiago Flores

HR Office Manager for Analyte Health and Raven.com at Analyte Health
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City Metropolitan Area, MX
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • HR Office Manager for Analyte Health and Raven.com
      • Feb 2019 - Present

      Establish standardized HR processes and monitoring of all ongoing HR tasks Keep abreast of news, developments and regulations of local HR policy and practices Liaise with the legal team to obtain guidance and advice on policies, payroll administration and local staff related HR issues, including in the event of grievance/misconduct procedures. Recruit and onboard new staff positions and employees (Web Development, QA, Scrum Master, etc, etc) Manage benefits, paid time off, time tracking Manage local office operation functions including office space, vendor contracts and building maintenance, etc. Develop and implement tools to develop employees and increase employee retention Show less

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Human Resources Lead
      • Jan 2023 - Apr 2023

    • Mexico
    • Human Resources
    • 1 - 100 Employee
    • Sr. HR Consultant
      • Jan 2017 - Jan 2019

      As a Sr. Consultant I been working with Go&Job to strengthen its clients HR best practices such as: Understand business goals by BU, recommend approaches, up date policies and procedures for continual achievement in business goals Productivity and development of HR within the company to enhance employee experience and engagement Professional Development Improvement of R&S Full cycle practice an process Developing and updating salary structures Training and development strategies to increase competitiveness Innovate policies and procedures to achieve a proper HR management Show less

    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Gerente de RH y Reclutamiento
      • Apr 2016 - Nov 2016

      Manage and supervise effective recruitment and onboarding processes in accordance with policies and practices established by the organization. Supervise and create the performance evaluation system, and design new reward systems as required and identify and assess training needs in the organization and periodically evaluate training effectiveness. Ensures employees satisfaction with their jobs and working conditions, at investigating and resolving personnel grievances or other labor relations issues. Develops, recommends and coordinates personnel programs and policies. Management of Human Resources budgets and metrics - Manage training and development programs for employees in order to develop skills and enhance productivity. Manage the employee benefits programs, such as: health benefits, life insurance and other benefits. Update, keeps and follows government regulations. (IMSS, INFONAVIT, STPS) Show less

    • Mexico
    • Business Consulting and Services
    • 1 - 100 Employee
    • Gerente de R&S IT - Contacto Humano
      • May 2014 - Apr 2016

      Improve TA strategy using modern and new sourcing methods Partner with Sales Team to achieve business goals by Q, HY and annual budgets Lead, counsel, guide and coaching the recruiting team in order to enhance its performance Validate and ensure that R&S Team are covering all open positions within the time established in our R&S process. Plan and develop strategies to ensure that R&S IT area is aligned to financial corporate goals. Generate weekly, monthly and quarterly metrics report to inform to Commercial Director the achieving of the financial goals Work closely with the Sales Team to fulfill every account requirement according to the process and service standards Customer focus with a sense of urgency Coordinate and establish commercial agreements with external providers Generate strategies to create new business opportunities in order that R&S sales are increased Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Operations Team Leader/Resource & Capacity Management
      • Nov 2006 - Apr 2014

      Recruitment & Staffing Promote the initiative to attract the right skill and proper talent based on professional experience and academic background Coordinate HR activities to ensure legal compliance. R&S KPI´s accomplishment Recruitment 2.0 Develop, implement and administer company-wide policies and procedures – Promote and encourage the implementation of processes and procedures according to local and global guidelines according to the new changes and trends in the industry. Professional Development - Encourage training and development in the organization to have the right talent in the industry and provide effective training and development programs to increase employee growth Lead and promote HR initiatives and programs - Ensure the good reception for the new programs and initiatives that are aligned to the changes that the industry requires. Counsel and guide supervisors and employees on HR and employee relations matters – Being a specialist to provide empathy and understanding of business needs, identifying business requirements and provide appropriate solutions. Vendor & Subcontractor Management – Contract management, participate in evaluations of suppliers for new contracts. Show less

Education

  • Tecnológico de Monterrey
    Diplomado, Strategical HR Management
    2015 - 2016
  • Universidad Autónoma de Veracruz
    Bachelor of Business Administration - BBA, BA
    2009 - 2013
  • Universidad Autónoma Metropolitana
    Economics, Non Graduated
    2001 - 2005

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