Experience

We Do Your Group Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director

  • Nov 2016 - Present



We Do Your Marketing Limited

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Managing Director

  • Jan 2019 - Present



We Do Your IT Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director

  • Nov 2006 - Present

  - Starting up and developing a highly successful business, providing responsive technical support to local Bristol Business for their IT systems and equipment. - Undertaking extensive market and technical analysis to identify the potential for new IT applications and the delivery of exceptional standards of service to secure new business - Dealing with all technical and operational aspects of client relations - Leading and directing a team of administrative and technical personnel across both businesses including performance management and personal development. - Personally responsible for the successful day to day running of the businesses, financial administration, cost control and defining operational direction - Developing reputation building strategies, managing issues and establishing relationships with key stakeholders, acting as the key interface for all IT project development and delivery activities - Utilising strong organisational and project management skills to formulate and supply key IT deliverables - Liaising with clients and other computer professionals to establish technical requirements and promote sales solutions based around BS Info Tech products and services



Away From My Desk Limited

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Managing Director

  • Aug 2010 - Present

  - Starting up and developing the highly successful business, renowned as the UK’s leading remote access provider for NHS General Practice. - Undertaking extensive market and technical analysis to identify the potential for new IT applications and the delivery of exceptional standards of service to secure new business - Dealing with all technical and operational aspects of client relations including taking ownership of creating Corporate and Client Information Governance Strategies - Leading and directing a team of 7 administrative and technical personnel across both businesses including performance management and personal development. - Personally responsible for the successful day to day running of the businesses, financial administration, cost control and defining operational direction - Developing reputation building strategies, managing issues and establishing relationships with key stakeholders, acting as the key interface for all IT project development and delivery activities - Utilising strong organisational and project management skills to formulate and supply key IT deliverables - Liaising with clients and other computer professionals to establish technical requirements and promote sales solutions based around Away From My Desk products and services



We Do Your Communications Limited

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Managing Director

  • Nov 2016 - Present

  We Do Your Communications formally CNS Computer Networks Ltd offers all of its products and services to NHS clients with a particular focus of being able to provide an all-round service. We have many of our telephone systems installed in Doctors surgeries, with the hosted systems being capable of providing a full work from home service whereby, in conjunction with our partners Away From My Desk Limited, we are able to offer Secure Remote Access to give you a complete work from home solution for your staff. Providing the facilities to free up space in the surgery as well as providing telephone consultations and administration work and support from the comfort of home you can also use the system to recruit GPs from outside of your normal catchment area to work from home and none of your patients would ever even know! With the options of a home telephone facility or our softphone service they are able to call out on the surgery number or even take incoming calls through the surgery and have full access to their clinical systems with their Secure Remote Access. Never has it been so easy and secure to work away from the practice! Back in the surgery we are able to not only offer a full range of telephone systems but we can also install Public Wi-Fi access for your patients whilst they wait for their appointments, meaning they can carry on working from the waiting room, surfing the net or entertain themselves whilst waiting to see their GP or nurse leading to a better patient experience in the waiting room.



We Do Your Hosting Limited

• IT Services and IT Consulting

• Managing Director

  • Feb 2016 - Present

  - Starting up and developing a highly successful business, providing bespoke Hosting Solutions to Smalll & Medium Sized Businesses - Undertaking extensive market and technical analysis to identify the potential for new Cloud Based Solutions - Dealing with all technical and operational aspects of client relations - Leading and directing a team of administrative and technical personnel across both businesses including performance management and personal development. - Personally responsible for the successful day to day running of the businesses, financial administration, cost control and defining operational direction - Developing reputation building strategies, managing issues and establishing relationships with key stakeholders, acting as the key interface for all IT project development and delivery activities - Utilising strong organisational and project management skills to formulate and supply key IT deliverables - Liaising with clients and other computer professionals to establish technical requirements and promote sales solutions based around We Do Your Group products and services



We Do Your IT Supplies Limited

• Bristol, United Kingdom

• Managing Director

  • Feb 2016 - Present

  - Starting up and developing a highly successful business, providing Hardware and Software to Small & Medium Sized Businesses - Undertaking extensive market and technical analysis to identify the potential for new Software and Hardware - Dealing with all technical and operational aspects of client relations - Leading and directing a team of administrative and technical personnel across both businesses including performance management and personal development. - Personally responsible for the successful day to day running of the businesses, financial administration, cost control and defining operational direction - Developing reputation building strategies, managing issues and establishing relationships with key stakeholders, acting as the key interface for all IT project development and delivery activities - Utilising strong organisational and project management skills to formulate and supply key IT deliverables - Liaising with clients and other computer professionals to establish technical requirements and promote sales solutions based around We Do Your Group products and services



BCS, The Chartered Institute for IT

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Committee Member

  • Oct 2010 - Present

  Assisting and organising various conferences and attending regular meetings to influence and decide the key strategy for the BCS group Assisting and organising various conferences and attending regular meetings to influence and decide the key strategy for the BCS group



SMITS LIMITED

• Bristol, United Kingdom

• Operations Director

  • Sep 2004 - Oct 2006

  • Fully accountable for the management and technical of a team of 3 people delivering IT support for clients computer systems and equipment • Responsible for the achievement of key objectives from inception to completion including the creation of teams and development of processes as well as utilised consultative management skills to manage client IT systems upgrades • Liaised with clients to set operational expectations for fault correction and maintain constructive working relationships with the ultimate aim of securing long term business • Played a pivotal role in providing expert advice, insight and back-up to the IT support team • Maintained and continuously developed own personal knowledge to ensure a thorough understanding of every new generation of Microsoft operating systems and applications



VEALE WASBROUGH VIZARDS LLP

• Systems Developer

  • Jul 2000 - Aug 2004

  • Responsible for the continuous development of a multi-server farm, including on and off-line data storage, internet access, and a 300 computer station network • Provided expert support and assistance to the running of the IT helpdesk ensuring that the appropriate action is taken to swiftly and efficiently resolve operational maintenance issues • Acted in an efficient and effective manner at all times to support company personnel and proactively identify key support issues • Produced planning and costing reports to achieve the senior management approval for the implementation of computer hardware and software upgrades, server migration, data storage, and bespoke software development • Responsible for sourcing and purchasing of equipment, implementation planning, installation of upgrades and rolling out to new facilities as well as associated training



Downend School

• Bristol, United Kingdom

• IT Technician

  • Aug 1996 - Jul 2000

  • Played a fundamental role in the supervision and technical direction of 3 ICT Technicians providing help desk support across two campus sites • Worked collaboratively with the ICT Manager and took responsibility for all network development via project work • Provided comprehensive maintenance, support and development for the ICT system consisting of two interconnected LANs with 350 clients and 12 Servers as well as a remote ISDN Internet access and the maintenance of network configuration control • Personally responsible for establishing a common backup strategy and software configuration for the two sites including designing and implementing an internal and external email system