Software Developer

• Nov 2022 - Present

Cyber Security Analyst

• May 2013 - Present

• Apply root cause analysis to determine the originating event of cyber-attacks.• Analyze network traffic logs to identify anomalous behavior.• Develop C#, Python, and PowerShell scripts and applications to aid in the collection of artifacts across enterprise networks.• Conduct blue and red team operations to determine network and system vulnerabilities. • Apply root cause analysis to determine the originating event of cyber-attacks.• Analyze network traffic logs to identify anomalous behavior.• Develop C#, Python, and PowerShell scripts and applications to aid in the collection of artifacts across enterprise networks.• Conduct blue and red team operations to determine network and system vulnerabilities.

Computer Applications Analyst Sr.

• Sep 2018 - Nov 2022

• Develop SQL scripts to create reports, conduct ETLs, directly modify database records, and troubleshoot issues with web applications.• Elicit requirements from customers and transform them into user stories to lead the software development process.• Communicate with technical and non-technical customers and executive-level leadership to understand requirements.• Serve as the project lead for numerous programs by defining and communicating timelines, scope, schedules, and estimates. • Develop SQL scripts to create reports, conduct ETLs, directly modify database records, and troubleshoot issues with web applications.• Elicit requirements from customers and transform them into user stories to lead the software development process.• Communicate with technical and non-technical customers and executive-level leadership to understand requirements.• Serve as the project lead for numerous programs by defining and communicating timelines, scope, schedules, and estimates.

Manager, Systems Administrator, Consultant

• Mar 2015 - Aug 2018

• Administered desktop client support and provided customer service support to over300 client machines including 36 servers and many Cisco and SonicWALL networking devices. • Provided training assistance to clients, in-person and over the phone.• Scheduled, advised, and provided technical assistance to computer system users on a wide variety of computer software and hardware issues.• Determined sources of failures in network configurations, computer equipment, and software and applied solutions for their repair.• Researched the hardware and software behind GPU cryptocurrency mining and developed an optimal baseline used for the deployment of multiple mining rigs.

Computer Technician

• Jul 2016 - Apr 2017

• Provided support to end users at six locations on a variety of issues including hardware, software, networking, and remedial computer training.• Identified, researched, and resolved technical problems with laptops, UPS units, switches, routers, networking cabinets, and domain accounts.• Worked with third-party vendors to resolve issues with hardware and software.• Maintained over 500 end-user machines across the base. • Provided support to end users at six locations on a variety of issues including hardware, software, networking, and remedial computer training.• Identified, researched, and resolved technical problems with laptops, UPS units, switches, routers, networking cabinets, and domain accounts.• Worked with third-party vendors to resolve issues with hardware and software.• Maintained over 500 end-user machines across the base.

ASUB Black Board Help Desk

• Oct 2014 - Dec 2014

• Worked with a team to help students and instructors with issues dealing with the Black Board server and software issues.• Manned the phone to help with Black Board related problems from a distance.• Provided in-person support for the computer labs and learning center computers and hardware. • Worked with a team to help students and instructors with issues dealing with the Black Board server and software issues.• Manned the phone to help with Black Board related problems from a distance.• Provided in-person support for the computer labs and learning center computers and hardware.