Manager

• Feb 2016 - Present

Sales Supervisor

• Aug 2014 - Jan 2016

Advancing three positions in a matter of 14 months, I am now responsible for promoting an environment conducive for all associates to reach daily goals, while providing the highest level of customer satisfaction.• Conducting observations and performance reviews, as well as providing developmental feedback.• Analyzing sales figures and forecasting future sales volumes to maximize profits.• Successful at elevating motivation and morale by partnering with corporate partners and developing contests.• Impeccable relations with associates since many observed my development, growth and attitude. • Introduce new ways of managing and measuring performance of business and associates.• Amongst Top Sellers from Management Team• Responsible for handling and satisfying all Customer Issues• Serve customers from all parts of the world, such as, Brazil, Egypt, Surinam, Venezuela, Jamaica, England and several more countries!• Directing associates to build and maintain repeat clientele by using tools such as; personal client books and thank you cards• Partner with Talent Ambassador in recruiting and hiring of new staff.• Responsible for morning and nightly management procedures, such as, bank deposits, safe funds, petty cash, and register usage and maintenance.• Jet Set Ambassador: Responsible for the training and development of each associate. Holding monthly training sessions and providing continual support through constructive coaching conversations while ensuring that all company policies and procedures are exercised.

Full Time Sales Associate

• May 2013 - Aug 2014

Key Holder

• Dec 2012 - May 2013