Robert Kohl, PMP

Sr. Project Manager at Qu POS
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Contact Information
us****@****om
(386) 825-5501
Location
Erie, Colorado, United States, US
Skills

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Bio

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Feb, 2022
    - Nov, 2024
  • Full Stack Web Developer Nanodegree
    Udacity
    Sep, 2009
    - Nov, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    May, 2020
    - Nov, 2024
  • Network+
    CompTIA
    Sep, 2014
    - Nov, 2024
  • A+
    CompTIA
    Jun, 2014
    - Nov, 2024

Experience

  • Qu POS
    • United States
    • Software Development
    • 1 - 100 Employee
    • Sr. Project Manager
      • Oct 2022 - Present

  • PAR Technology
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Manager, PMO
      • Sep 2021 - Oct 2022

    • Project Manager
      • Jan 2020 - Oct 2021

    • BrinkPOS Technical Support Supervisor
      • Oct 2016 - Jan 2020

      Lead a dynamic team of 25-30 technicians supporting a variety of customers ranging from cashiers to IT executives. Duties include leading several specialized teams:• Partner Support Channel Team• Level 2 Technical Support Team• Peer to Peer Support Team

    • Technical Support Engineer
      • Sep 2015 - Oct 2016

      Level 1 support of Par/BrinkPOS software and hardware solution. • Customize software to suit users unique needs. Provide solutions for busy business owners and managers. Troubleshoot problems. Identify/validate bugs.• Support various hardware components including registers, payment devices, printers, cash drawers and scanners.• Troubleshoot networks, credit processor trouble, provide desktop support, perform software installations, advise customers.

  • nTelos Wireless
    • Telecommunications
    • 200 - 300 Employee
    • IT Systems Support Supervisor
      • Nov 2014 - Aug 2015

      • Partnered with developers and technical teams to reorganized technical documentation. Removed outdated processes, and updated to current best practices.• Handled daily scheduled maintenance tasks on four IBM iSeries systems including two production systems. Investigated program messages and acted on them and trusted for on-call duties for second shift.• Performed monthly server patching for over 50 servers.

    • Wireless Tech Support Specialist
      • Sep 2013 - Nov 2014

      • Troubleshot SOHO networks, LTE and 3G activations, SMS, MMS and telecommunications connectivity.• Provided support for desktops, laptops, Android and iOS mobile devices• Developed Excel tool for rate plan pricing and an Excel partner carrier lookup/resource tool.

  • La Petite Academy
    • Education Management
    • 700 & Above Employee
    • Academy Director
      • Apr 2009 - Jul 2013

      • Led my team to City of Madison accreditation; earned a 5 star rating from the State of Wisconsin YoungStar program and achieved regulatory compliance. • Participated in the creation and implementation of the district’s first 4 year old Kindergarten program. • Grew my business by 50% in 3 Years. • Led my team to City of Madison accreditation; earned a 5 star rating from the State of Wisconsin YoungStar program and achieved regulatory compliance. • Participated in the creation and implementation of the district’s first 4 year old Kindergarten program. • Grew my business by 50% in 3 Years.

  • Conduent HR Services
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Office Services Specialist
      • 1996 - 2003

Education

  • Udacity
    Nanodegree, Full Stack Web Developer
    2015 - 2016
  • National Louis University
    Master of the Art of Teaching coursework
    2003 - 2004
  • University of Wisconsin-Stevens Point
    Bachelor's degree, Philosophy/Psychology
    1991 - 1996

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