Robert Chen
Technical Support Engineer at IDEC USA- Claim this Profile
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Experience
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IDEC USA
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Japan
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Industrial Automation
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100 - 200 Employee
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Technical Support Engineer
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Nov 2021 - Present
● Program PLCs to perform specific functions for the customer ● Responsible for providing troubleshooting and repair technical support to company field engineers, technicians, and customers. ● Testing/modifying HMI software to connect with PLCs ● Coordinates with Sales, Material Control, and Q.C. on customer queries ● Program PLCs to perform specific functions for the customer ● Responsible for providing troubleshooting and repair technical support to company field engineers, technicians, and customers. ● Testing/modifying HMI software to connect with PLCs ● Coordinates with Sales, Material Control, and Q.C. on customer queries
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St. Charles Trading
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United States
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Food and Beverage Services
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1 - 100 Employee
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Quality Coordinator
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Oct 2020 - Oct 2021
● Implement and monitor current programs in Quality assurance as it pertains to distribution and processing as well as uphold the tenants of GMP ● Record production finished goods and WIP data ● Perform quality checks on incoming raw materials, packaging components, and labels ● Approve incoming materials by confirming specifications; conducting visual and measurement tests; rejecting unacceptable materials and notifying operations ● Implement and monitor current programs in Quality assurance as it pertains to distribution and processing as well as uphold the tenants of GMP ● Record production finished goods and WIP data ● Perform quality checks on incoming raw materials, packaging components, and labels ● Approve incoming materials by confirming specifications; conducting visual and measurement tests; rejecting unacceptable materials and notifying operations
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Mobile Solutions
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IT Services and IT Consulting
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Android Developer
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Oct 2019 - Mar 2020
● 6-week intensive Android development course ● Participate in the development on new projects ● Assist on methods and procedures on projects ● Replaced old legacy Java code with Kotlin coroutines, null safety checks and higher order functions on projects ● 6-week intensive Android development course ● Participate in the development on new projects ● Assist on methods and procedures on projects ● Replaced old legacy Java code with Kotlin coroutines, null safety checks and higher order functions on projects
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Rogers Corporation
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Quality Engineer
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Apr 2016 - Dec 2018
● Ensured products quality complied with industry standards ● Collaborate with process engineers and quality members to improve quality process ● Carried out product complaints investigations from customers ● Ensured products quality complied with industry standards ● Collaborate with process engineers and quality members to improve quality process ● Carried out product complaints investigations from customers
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Play N Trade Video Games
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United States
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Retail
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1 - 100 Employee
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Sales Associate
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Jun 2011 - Apr 2014
● Developed and maintained positive relationships with customers ● Managed store and inventory ● Responsible for store operations such as opening and closing ● Developed and maintained positive relationships with customers ● Managed store and inventory ● Responsible for store operations such as opening and closing
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CHUCK E CHEESE
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United States
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Entertainment Providers
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400 - 500 Employee
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Opening Manager
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Oct 2006 - Feb 2011
● Assisted managers in daily operations such as supervising employees and customer concerns ● Trained and supervised employees ● Inventory control and making special orders ● Assisted managers in daily operations such as supervising employees and customer concerns ● Trained and supervised employees ● Inventory control and making special orders
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Education
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Coding Dojo
Software Developer -
Northern Illinois University
Bachelor of Science - BS, Electrical and Electronics Engineering -
Waubonsee Community College
Associates in Science