Experience

Decor Envy

• United States
• Design
• 1 - 100 Employee

• Project Manager

  • Mar 2023 - Present



Dimension One property management

• Florida, United States

• Administrative Assistant

  • Aug 2022 - Feb 2023

  Yardi Yardi



Leica Camera North America

• United States
• Photography
• 1 - 100 Employee

• Inventory Specialist/Data Entry

  • Jun 2018 - Mar 2019

  Oversee day-to-day operations of Inventory Department. Lead merchandise shipping/receiving and transfers from the German manufacturing headquarters to the US headquarters and customer retail locations. Manage the gathering of inventory levels and purchasing requests. Oversee day-to-day operations of Inventory Department. Lead merchandise shipping/receiving and transfers from the German manufacturing headquarters to the US headquarters and customer retail locations. Manage the gathering of inventory levels and purchasing requests.



Wurth USA

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Customer Service Representative

  • Oct 2017 - Jun 2018

  Supported national sales team of 400 and reseller channel driving sales of automotive chemicals, fasteners, hand tools and electrical supplies. Maintained and grew relationships with teams by monitoring their daily activity, following up on their interactions and resolving any issues. Managed E-Commerce orders, debit/credit memos, bill trust, and short ships. Supported national sales team of 400 and reseller channel driving sales of automotive chemicals, fasteners, hand tools and electrical supplies. Maintained and grew relationships with teams by monitoring their daily activity, following up on their interactions and resolving any issues. Managed E-Commerce orders, debit/credit memos, bill trust, and short ships.



A. Zerega's Sons Inc.

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Shipping Specialist

  • 2015 - 2017

  Scheduled and processed inbound/outbound freight across 3 warehouses and 15 platform bays, averaging 20+ tractor trailer loads per day; provided top-tier customer service and prompt issue resolution. Ensured accurate internal/external entry, completion, and filing of all shipping documentation to include freight carrier, mileage, weight, dimension of pallets, and international paperwork for Customs Department. Scheduled and processed inbound/outbound freight across 3 warehouses and 15 platform bays, averaging 20+ tractor trailer loads per day; provided top-tier customer service and prompt issue resolution. Ensured accurate internal/external entry, completion, and filing of all shipping documentation to include freight carrier, mileage, weight, dimension of pallets, and international paperwork for Customs Department.



Room And Board Furniture

• Moonachie, NJ

• Customer Service Representative

  • 2005 - 2014

  Managed and resolved damaged and/or defective furniture claims pertaining to delivery, warranty, or general maintenance. Interacted with 30-35 manufacturers regarding products and warranties. Scheduled outside vendor to perform in-home furniture repair services throughout the tri-state area. Conducted on-site customer visits to assess reported damage as necessary. Resolved 98% of damaged furniture issues through repair, rather than replacement. Managed and resolved damaged and/or defective furniture claims pertaining to delivery, warranty, or general maintenance. Interacted with 30-35 manufacturers regarding products and warranties. Scheduled outside vendor to perform in-home furniture repair services throughout the tri-state area. Conducted on-site customer visits to assess reported damage as necessary. Resolved 98% of damaged furniture issues through repair, rather than replacement.



Enterprise Corrugated Cntnr

• United States
• Packaging and Containers Manufacturing

• Customer Service Representative

  • 1985 - 2005

  Directed day-to-day operations and activities for the Customer Service department of 8-10 Representatives. Oversaw and personally managed key accounts, from initial sale to delivery, within the food, building supply, and consumer products segment including Mennen, L=Oreal, Pfizer, Johnson & Johnson, E.R. Squibb, and Talmedica. Calculated square footage, ordered printing palates, and developed quotes for containers, based on customer requirements. Utilized the Match order processing system to accurately track and expedite customer orders and deliveries. Prepared and submitted open orders, late deliveries and shortage reports to management.