Roberta Muscarella

Associate at Dunkin Donuts
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • Sign Languages -

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Bio

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Experience

    • Food and Beverage Services
    • 700 & Above Employee
    • Associate
      • Aug 2018 - Present

    • France
    • Facilities Services
    • 700 & Above Employee
    • Supervisor
      • Nov 2013 - Apr 2018

      I oversee anywhere from fifteen to thirty employees on any given day. I am in charge of placing workers at specific locations in the dinning facilities. I interact with faculty, managers, chefs and students daily. I problem solve , enforce policies , maintain logs and train new employees at specific stations. I oversee anywhere from fifteen to thirty employees on any given day. I am in charge of placing workers at specific locations in the dinning facilities. I interact with faculty, managers, chefs and students daily. I problem solve , enforce policies , maintain logs and train new employees at specific stations.

    • Customer Service
      • Oct 2012 - Dec 2013

       Cashier in the gas station and in the store. My duel responsibilities are handling large amounts of money daily, gas attendant assisting customers, customer service, cleaning, recording the daily ten day inventory reconciliation worksheet, and solving issues at hand.  My accomplishments are the following: I can fully run and maintain the gas station and register. I maintain the ten day reconciliation inventory, communicate with the Titan Armor car associates daily, and inspect the station daily to make sure it is fully operational.  Skills Used: Daily I operate the register, fuel pumps, maintenance logs, and use my interactive communication skills with individuals on a daily basis.  Self scan registers when needed. I work independently at the eight self scan registers and assist customers with any problems that might occur during their purchases. Show less

    • Student-Teacher
      • Feb 2012 - May 2012

      Assisted third-grade students in the subjects of mathematics, reading, spelling, art, and other school projects Assisted the teacher in all facets of the classroom, including working collaboratively with students and with instructors to encourage the success of every student Assisted third-grade students in the subjects of mathematics, reading, spelling, art, and other school projects Assisted the teacher in all facets of the classroom, including working collaboratively with students and with instructors to encourage the success of every student

    • Tutor
      • Jan 2011 - Dec 2011

      Led a group of up to three students through basic math topics needed to gain the skills required to pass their course Provided a more individualized learning setting for students in need of assistance in the subject of mathematics Provided specialized instruction to students in the subject of math in either one-on-one or in small group environments. Led a group of up to three students through basic math topics needed to gain the skills required to pass their course Provided a more individualized learning setting for students in need of assistance in the subject of mathematics Provided specialized instruction to students in the subject of math in either one-on-one or in small group environments.

    • Enumerator
      • Apr 2010 - Jul 2010

      Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information by following a script, and recoded census data on forms. Complied with accuracy standards while maintaining high production rates Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. Met daily with the supervisor to review and submit work, and receive additional instructions. Show less

    • Fitness Technician
      • Mar 2005 - Apr 2007

      Directly responsible for customer relationship expansion through effective sales techniques Maintained office and the equipment Processed transactions involving payments and billing Trained new clients on the equipment and explained proper fitness health Directly responsible for customer relationship expansion through effective sales techniques Maintained office and the equipment Processed transactions involving payments and billing Trained new clients on the equipment and explained proper fitness health

    • Food Preparer
      • Sep 2003 - Feb 2005

      Handled fresh food and the preparations to sell it Maintained good customer service with a positive outlook and attitude Sustained the standards of cleanliness that affect all food vendors Assisted with the stocking of new products with inventory count and shelving Handled fresh food and the preparations to sell it Maintained good customer service with a positive outlook and attitude Sustained the standards of cleanliness that affect all food vendors Assisted with the stocking of new products with inventory count and shelving

    • Food Delivery Specialist
      • Sep 2001 - Jun 2003

      Accountable for the preparation of food that was to be served to school children in the Arlington School District Worked as a team player ensuring the safety and freshness of the food provided to the students Responsible for the cleanliness of the work area Ensured that the eating environment for the children was enjoyable Accountable for the preparation of food that was to be served to school children in the Arlington School District Worked as a team player ensuring the safety and freshness of the food provided to the students Responsible for the cleanliness of the work area Ensured that the eating environment for the children was enjoyable

    • Office Manager
      • Jul 1988 - Jul 1989

      Accountable for the daily workings of the office Interviewed future employees of the company Responsible for finding the right position for the person qualified Accountable for the daily workings of the office Interviewed future employees of the company Responsible for finding the right position for the person qualified

Education

  • Marist College
    Elementary Education and Teaching
    2012 - 2013
  • Dutchess Community College
    Associate of Arts and Sciences (A.A.S.), Education
    2010 - 2012
  • Dutchess Community College
    Associate's degree, Education
    2010 - 2012

Community

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