Experience

Jergel's Rhythm Grille

• Musicians
• 1 - 100 Employee

• Server Team Lead

  • Dec 2018 - Present

  • Provide exceptional service to guests in a fast-paced music and dining venue.• Training new staff in the standard operating procedures of the establishment and the unique style of the venue.• Resolve any customer issues when possible before involving management. • Organize and set up banquet functions to standard.

• lead sever

  • Dec 2018 - Present



Milkshake factory

• Greater Pittsburgh Area

• Assistant Manager

  • Jun 2016 - Dec 2018

  • Takes responsibility of the store operations, merchandising, workflows, sanitation, organization and customer experience. • Assist Manager with training, coaching, motivating, feedback, and retention to ensure all team members have tools to succeed. • Acts as a brand advocate to consumers and employees by communicating the company story, history, vision, and products including those for corporate accounts and special events. • Ensure all POS systems are operational at all times, and all job duties are completed safely, accurately and with honestly and integrity. • Encompasses leveraging customer insights to drive sales, implementing seasonal campaigns, managing the retail team, identifying opportunities for improvement, and creating a safe and clean environment. Show less



Club Demonstration Services

• United States
• Retail
• 700 & Above Employee

• Assistant Event Manager

  • Feb 2015 - Jun 2016

  • Purchase products for event demonstrations and oversee proper storage, disposal, preparation, and servicing of such products and supplies as required. • Collaborate with Corporate Human Resources on employee relations. • Represent company in interactions with members store management, vendor, representatives, operations and corporate staff as necessary. • Purchase products for event demonstrations and oversee proper storage, disposal, preparation, and servicing of such products and supplies as required. • Collaborate with Corporate Human Resources on employee relations. • Represent company in interactions with members store management, vendor, representatives, operations and corporate staff as necessary.



Julian and Coco

• Haleiwa Hawaii

• Assistant Event Coordinator

  • Jan 2014 - Feb 2015

  • Develop event management time lines and update records for multiple events ranging from 25-150 guests. • Manage contracts and ensure vendors meet their obligations and payments. • Oversee contracts for clients ensuring deadlines are met. • Develop event management time lines and update records for multiple events ranging from 25-150 guests. • Manage contracts and ensure vendors meet their obligations and payments. • Oversee contracts for clients ensuring deadlines are met.



Cajun King

• Pearl City, Hawaii

• Assistant Manager

  • Jun 2013 - Feb 2015

  • Manage the daily operations of a high volume restaurant seating up to 120 guests. • Manage cash drawer for earnings up to $30,000 a week. • Ensuring personnel is trained and ready for new restaurant opening. • Successfully turn dissatisfied guests into return guests. • Manage the daily operations of a high volume restaurant seating up to 120 guests. • Manage cash drawer for earnings up to $30,000 a week. • Ensuring personnel is trained and ready for new restaurant opening. • Successfully turn dissatisfied guests into return guests.



Kemoo Farms Bar and Grill

• Wahiawa, HI

• Bartender

  • Dec 2010 - Jan 2014

  • Sole charge of a fast paced high volume bar. • Mix and serve alcoholic as well as nonalcoholic beverages for upward of a 100 patrons. • Part of marketing team spearheading such themed promotions and events as Toys for Tots, Military Appreciation Night, Super Hero Night, 80’s Night, and 4th of July Chili Cook Off and Dunk Tank. • Attempted to limit problems and liability related to customers excessive drinking while maintaining a fun and safe bar environment. • Sole charge of a fast paced high volume bar. • Mix and serve alcoholic as well as nonalcoholic beverages for upward of a 100 patrons. • Part of marketing team spearheading such themed promotions and events as Toys for Tots, Military Appreciation Night, Super Hero Night, 80’s Night, and 4th of July Chili Cook Off and Dunk Tank. • Attempted to limit problems and liability related to customers excessive drinking while maintaining a fun and safe bar environment.



Aulani Disney Resort and Spa

• Ko Olina, HI

• Server

  • Jun 2011 - Jun 2012

  • Create an Exceptional Disney dining experience in a high volume fine dining restaurant. • Anticipate guests needs while interacting in a positive and friendly manner. • Effectively communicate with kitchen staff regarding customer allergies, dietary needs and other special requests. • Maintain the expectations and quality of high standards of Disney. • Ensure that new employees were properly trained and had all appropriate knowledge of daily operations. • Create an Exceptional Disney dining experience in a high volume fine dining restaurant. • Anticipate guests needs while interacting in a positive and friendly manner. • Effectively communicate with kitchen staff regarding customer allergies, dietary needs and other special requests. • Maintain the expectations and quality of high standards of Disney. • Ensure that new employees were properly trained and had all appropriate knowledge of daily operations.