Experience

Pampa Brazilian Steakhouse

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Advertising & Marketing Assistant

  • May 2023 - Present

  - Develop strategies and related content for direct and digital marketing, advertising campaigns, andimplement them. - Develop advertising and SM posts, implement communication, promotion strategies, informationprograms, analyze advertising needs, following the marketing plan.- Manage post-campaign analysis to measure and report on marketing and advertising metrics.- Update and management of Google Business, Facebook, Instagram, LinkedIn, TripAdvisor, Yelp,Mailchimp, and other social media platforms.- Plan social media scheduling posts, and maintaining relationships with the audience.- Create advertising, publicity and commercial materials, content, brochures, posters, reports, newsletters, briefings, presentation, and other marketing material.- Support in marketing events and other marketing opportunities. Show less

• FOH Supervisor | General Manager

  • Jan 2023 - Present

  - Open, run, and close the restaurant maintaining, checking, and guaranteeing that the quality and all the procedures are being followed not only during the service hours to the guests, but throughout the entire shift.- Interview, hire, train, coach, and maintenance of every employee.- Perform cash-out, tip-out, log, schedules and cuts, invoices check, food and supplies orders, and liquor inventory.- Prompt attend and deal with suppliers, health agents, employees, and guests concerns. Show less

• Server | Hostess | Bartender

  • Sep 2021 - Present

  - Serve all guests following Pampa’s standard and procedures.- Run drinks and desserts immediately when it is ready to go.- Sell and up sell food and beverages.- Collect payment for all food and beverages sold per our established system.- Complete all side-work assigned.- Properly clean, set & maintain sections.- Open, make drinks, and close the bar area.- Book and confirm reservations, greet, and seat guests through Open Table platform, and provide quick and efficient information. Show less



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Marketing Assistant

  • May 2019 - Dec 2019

  - Budget controller of Marketing department from Nissan Brazil.- Management of budget approval for media actions (online and offline), media production, CRM (Customer Relationship Management), POS (Point of Sale), Network incentive program, Events and Nissan Team.- Elaborated of purchase requisition and purchase order within the SAP system.- Checked invoices and payments.- Monthly and quarterly reports of reconciliations, forecast, and budget provisioning via Excel, PowerPoint, and Tableau. Show less

• Network Development Internship

  • Nov 2017 - Apr 2019

  - Reports and occasional analysis of each dealership in Brazil, using tools that identify profitability, absorption, ROS (return on sales), capitalization, and indebtedness.- Implemented plan of action for dealerships and identified opportunities of how to increase profitability.



Sercos Automação Industrial

• Brazil
• Industrial Automation
• 1 - 100 Employee

• Internship in Internal Technical Sales

  • Aug 2016 - Nov 2017

  - Responsible for customer service in the technical sales area, elaboration, development, sending, and following up quotes. - Technical identification of products according to client’s need, application, and description. - Elaboration of management sales reports, product registration within Sales Force system, and incoming/outgoing invoices of equipment for repair. - Responsible for customer service in the technical sales area, elaboration, development, sending, and following up quotes. - Technical identification of products according to client’s need, application, and description. - Elaboration of management sales reports, product registration within Sales Force system, and incoming/outgoing invoices of equipment for repair.