Roberta Lauruševičė
Business customer service manager at West Express- Claim this Profile
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Italian Limited working proficiency
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English Full professional proficiency
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Russian Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Experience
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West Express
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Lithuania
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Leisure, Travel & Tourism
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1 - 100 Employee
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Business customer service manager
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Oct 2019 - Present
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Sofa Travel / "Aviaturas ir partneriai" LTD
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Travel Arrangements
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1 - 100 Employee
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Travel Manager
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Jul 2016 - Oct 2019
Organising trips for individual and corporate clients (flight tickets, hotel reservations, transfers, excursions, visas and etc.), developing new products and projects. The aim is not only to provide excellent services, to meet costumer expectations, but also to exceed it. Organising trips for individual and corporate clients (flight tickets, hotel reservations, transfers, excursions, visas and etc.), developing new products and projects. The aim is not only to provide excellent services, to meet costumer expectations, but also to exceed it.
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Baltic Travel Service
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Lithuania
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Travel Arrangements
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1 - 100 Employee
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Travel Manager
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Feb 2012 - Jul 2016
Organising travels for individual and business clients, selling travel packages, flight tickets, hotel reservations and excursions. Organising travels for individual and business clients, selling travel packages, flight tickets, hotel reservations and excursions.
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Swedbank Lietuvoje
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Lithuania
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Financial Services
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500 - 600 Employee
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Administrator
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2011 - Aug 2012
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Vilnius International Airport
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Lithuania
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Airlines and Aviation
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1 - 100 Employee
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Ground Handling Manager at the Airport
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Apr 2008 - Jul 2011
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Education
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Mykolas Romeris University
Master's degree, Business psychology