Roberta Favuzza
Front Desk Receptionist at The Standard, Ibiza- Claim this Profile
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Experience
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The Standard, Ibiza
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Spain
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Mar 2022 - Present
Excellent customer service skills and able to handle multiple tasks simultaneously. Possess strong communication and organizational abilities as well as the ability to work in a fast-paced environment. Excellent customer service skills and able to handle multiple tasks simultaneously. Possess strong communication and organizational abilities as well as the ability to work in a fast-paced environment.
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Front Desk Receptionist
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Jun 2016 - Oct 2022
Greeting and escorting Guests, Checkin and Checkout, Reservations agent by telephone and mailing, cash handling, guest service. Greeting and escorting Guests, Checkin and Checkout, Reservations agent by telephone and mailing, cash handling, guest service.
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Derby Hotels Collection
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Spain
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Hotels and Motels
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100 - 200 Employee
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Front desk Hotel Receptionist
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Nov 2019 - Mar 2020
Checkin, Checkout, taking reservations by phone and mail, Night shift covering and night audit closing, cash handling. Pratical use of Tesipro Checkin, Checkout, taking reservations by phone and mail, Night shift covering and night audit closing, cash handling. Pratical use of Tesipro
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Call Center Assistant
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May 2019 - Sep 2019
Answering and forwarding emails and phone calls, Managing national and international shipment of the guests, giving support to the front desk. Answering and forwarding emails and phone calls, Managing national and international shipment of the guests, giving support to the front desk.
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NH Hotel Group
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Spain
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Hospitality
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1 - 100 Employee
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Front Desk Attendant
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Nov 2015 - Mar 2016
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Education
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UET Italia
Master of Business Administration - MBA, HOTEL MANAGEMENT AND EVENTS -
Università degli Studi di Palermo
Bachelor of Arts - BA, Foreing Languages and Literature