Level 1 IT Support Engineer

• Aug 2021 - Present

Senior Receptionist and Administrator

• Oct 2018 - Present

- Effectively learned about and executed a complex computer booking system Opera PMS.- Successfully listened to and helped escalated guests, putting my focus into resolving problem at hand.- Generated and analyzed reports for credit card reconciliation, reservation forecasts, city ledgers, refunds and more.- Managed hotel inventory to ensure 100% of hotel occupancy during busy periods.- Recognized by the management for quickly learning hotel processes and tasked with the responsibility of training new hires in the role. Show less

F&B Colleague

• Jun 2016 - Oct 2018

- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.- Monitored dining rooms for seating availability as well as service, safety and well-being of the guests.- Managed fast-paced environment, serving large number of customers at any given time, while ensuring enjoyable experience during dinners and parties.

Laundry worker

• Nov 2014 - Sep 2015

This was one of student jobs I had during my time on college. - Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions. - Collected large amounts of hospital linen and personnel uniforms within scheduled timeframes. - Maintained strict health and safety regulations and ensured working area is clean and organized. This was one of student jobs I had during my time on college. - Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions. - Collected large amounts of hospital linen and personnel uniforms within scheduled timeframes. - Maintained strict health and safety regulations and ensured working area is clean and organized.

Amusment Ride Operator

• May 2014 - Aug 2014

This was one of students jobs I had during my time on college. - Maintained various amusement rides, often with help of pallet jacks and other assisted lifting equipment. - Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements. - Engaged safety devices and monitored attraction during operation to reduce safety risks. This was one of students jobs I had during my time on college. - Maintained various amusement rides, often with help of pallet jacks and other assisted lifting equipment. - Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements. - Engaged safety devices and monitored attraction during operation to reduce safety risks.

Security Guard

• May 2012 - Oct 2013

- Completed full building and grounds patrols every two hours to spot and investigate concerns, - Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation. - Completed full building and grounds patrols every two hours to spot and investigate concerns, - Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.