Robert Zikovski

Service assurance lead at nbn® Australia
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Contact Information
us****@****om
(386) 825-5501
Location
AU
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Credentials

  • Six Sigma Foundations
    LinkedIn
    Feb, 2020
    - Sep, 2024
  • Operational Excellence Foundations
    LinkedIn
    Jan, 2020
    - Sep, 2024
  • Knowledge Centered Service principles
    Help Desk Institute
    Aug, 2018
    - Sep, 2024

Experience

  • nbn® Australia
    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Service assurance lead
      • Dec 2022 - Present

    • Operations implementation lead
      • Nov 2019 - Dec 2022

    • Process and Content Specialist
      • Dec 2018 - Nov 2019

    • Knowledge Analyst
      • Mar 2018 - Dec 2018

    • Network Operator
      • Mar 2016 - Mar 2018

  • iiNet
    • Australia
    • Telecommunications
    • 500 - 600 Employee
    • Customer Service Representative
      • Oct 2013 - Mar 2016
  • Hungry Jack's® Australia Pty Ltd
    • Manager
      • Jul 2012 - Oct 2013

Education

  • TAFE NSW
    Diploma, Information Technology
    2013 - 2013
  • TAFE NSW
    Diploma, Information Technology - Networking
    2009 - 2009

Community

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