Experience

KYOCERA SGS Precision Tools Europe Ltd (UK)

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Senior Technical Engineer

  • Feb 2019 - Present



SGS Carbide Tool (UK) Limited

• Wokingham

• Internal Technical Service Engineer

  • Jul 2013 - Jan 2019

  Delivering accurate technical recommendations and quotations; and implementing customer and manufacturing drawings. • Producing Manufacturing and Customer drawings using AutoCAD and ISBE Sketcher. • Providing quotations for standard, modified and special tools. • Working with various departments to check on outstanding weekly orders, and priority orders. • Taking customer enquiries and Sales calls as required. • Liaising with European divisions and customers on a project basis. • Involved with new technology and the constant upgrading of systems and processes. Show less



EMCOR Facilities Services

• United States
• Facilities Services
• 700 & Above Employee

• Service Centre Scheduler

  • Feb 2012 - Jun 2013

  Responsible for ensuring site critical assets are maintained and that site operational workloads are planned and managed effectively.• Scheduling planned and reactive works for site engineers.• Creating and processing electronic time sheets for handhelds.• Scheduling and monitoring Subcontractor maintenance visits.• Assisting the site team to regularly meet their monthly KPI targets.• Regularly analysing asset management system for trends.• Producing monthly reports for various levels of management. Show less

• T5 Site Team Office Manager

  • Dec 2010 - Jan 2012

  Responsible for providing comprehensive administrative support to the facilities site teams at Terminal 5.• Overseeing all on site HR functions, including annual leave and updating training records.• Controlling and monitoring all on-site hard and soft filing systems.• Raising and processing all site related invoices and purchase orders received.• Assist in budgeting controls, including year end and reducing the sites committed costs.• Collating and disseminating weekly and monthly Key Performance Indicator reports.• Overseeing the introduction of a stock control software system. • Monitoring and managing all site based works and minor projects carried out by the site team. Show less



Housing Solutions

• Maidenhead, Berkshire, England

• Quality and Assurance Manager

  • Nov 2009 - Nov 2010

  Overseeing the service delivery and quality of all Supported Housing Services provided by Maidenhead and District Housing Association. • Line managing a team of nine Sheltered Housing Managers. • Responsible for providing one to one supervision meetings and training development. • Developing new processes and controls to ensure that all support services conformed to the standards required by the local authority and Government agencies. • Providing performance updates through monthly reports and power presentations, to the executive team and the service customers. • Successfully budget monitoring a service, valued at £1.6 million. • Involved in the review of the company’s existing sheltered housing stock and in the design of a future sheltered housing model. • Improving communication links, and the perception of MDHA’s Supported Housing services, to other Head Office departments and the wider local community. Show less



The Royal Borough of Windsor & Maidenhead - Housing Department

• Supporting People Team - Assistant Manager

  • Sep 2006 - Oct 2009

  Role entailed the running of the Supporting People team and assisting in the implementation of the Supporting People programme, in accordance with Local Government guidance.• Managed two team members and encouraged their professional development.• Provided all necessary reporting and monitoring of the £2 million budget to the Government and the local authority.• Assisting in the development of the Supporting People Five Year Strategy, including preparation of an action plan and related consultation with all interested parties.• Working with other statutory and voluntary agencies to re-model existing and develop new local support services.• Organising and presenting at various customer consultation events, including a Borough wide supporting people conference• Producing and implementing all policies and procedures for the Supporting People team relative to all areas of their work.• Assisting in the creation of the Supporting People team’s website and quarterly newsletter. Show less

• Supporting People Team - Reviewing & Monitoring Officer

  • Aug 2004 - Aug 2006

  Responsible for reviewing and reporting on all local services funded by the Government’s Supporting People Programme.• Introducing new processes and controls to ensure that review and contract monitoring of services were more effective, efficient and standardised. • Producing detailed service review reports with recommendation given in line with the Governments Quality Assurance Framework.• Successfully reviewing and re-negotiating service contracts with over 80% of our service providers.• Providing administrative support; including updating the performance indicator database and being first point of contact for any service provider or user requests.• Organising and minute taking of various inter department and external meetings.• Promotion to Assistant Manager Position. Show less



Toys R Us UK

• Retail
• 100 - 200 Employee

• CAD Technician/ Visual Merchandiser

  • Mar 2000 - Dec 2003

  Working as part of the Store Planning team; providing in store and merchandise layouts for Head Office buying teams and the 70 plus stores. • Using AutoCAD on a daily basis to produce and amend layouts of various store aspects. • Producing a range of 2D and 3D visualizations of merchandise specific layouts. • Allocated responsibility for producing store and merchandise layouts for all store “Seasonal” Areas. • Assisting in the development of a new electronic and hard copy filing system to make administration of layouts more effective. • Using the in-house stock control system, to monitor stock levels in respect to merchandise layouts, and to liaise with the appropriate departments if stock level were below adequate levels. • Managing and implementing induction and training schedules for all new team members. • Troubleshooting any issues arising at store level, linked to information sent out by the Store Planning Department. Show less



Alders Precision Engineering Ltd

• Maidenhead, Berkshire, England

• CNC/ CAM Operator

  • Jul 1996 - Feb 2000

  Working as part of a small team to produce die cast engineering components for the military and motor industries. • Successfully learning how to operate 3 Axis CNC Milling machines, with no prior knowledge or experience. • Programming and setting up CNC Milling machines to produce the required engineering finishes specified in precision engineering drawings provided by the clients. • Working with the quality control department to ensure that the finished components met with client specified tolerances and own in house quality controls. Show less