Robert Williams

Account Manager at Insight Survey
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Area, South Africa, ZA

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Experience

    • Account Manager
      • Jan 2018 - Present

      Management and oversight of the Insight Survey Johannesburg Office: Daily management of office personnel and projects. Client interaction: Potential client meetings, ongoing updates and project management, interaction with clients, project presentations to clients. Project management: Primary research projects & Secondary industry reports (Across sectors). Data collection: Collection of quantitative and qualitative data across sectors. Quantitative methodology: Conducting Online surveys… Management and oversight of the Insight Survey Johannesburg Office: Daily management of office personnel and projects. Client interaction: Potential client meetings, ongoing updates and project management, interaction with clients, project presentations to clients. Project management: Primary research projects & Secondary industry reports (Across sectors). Data collection: Collection of quantitative and qualitative data across sectors. Quantitative methodology: Conducting Online surveys, Computer-assisted Telephone Interviews, Face-to-face Surveys and Interviews. Qualitative methodology: Conducting In-depth Interviews, Face-to-face Interviews, Telephone Interviews, Focus Group Moderation. Questionnaire and Discussion guide development: Creation of data collection tools such as online, telephone, and in-person interview discussion guides and questionnaires as well as focus group schedules. Secondary research: Annual industry report compilation and evaluation, Compilation and evaluation of on-demand bespoke secondary research for clients. Data Analysis: Quantitative and Qualitative (Excel, SPSS, Thematic Content Analysis) 1 | P A G E  Euromonitor: Data extraction, analysis and reporting.  Some clients include: Coca-Cola, McDonald’s, Aurecon, Nestlé, Ascendis Health, Santam, Old Mutual, Luno, Brand Finance, Flora Force, Trigga Trader Show more Show less

    • Research Consultant
      • Jan 2016 - Jan 2018

    • Marker
      • Feb 2015 - Nov 2015

      Marking of 3rd Year BA Psychology essays as well as consultations with students

    • Monitoring And Evaluation Officer and Researcher
      • Jan 2014 - Dec 2014

      During my previous employment as Monitoring and Evaluation (M&E) Officer and Researcher at the Centre for the Study of Violence and Reconciliation (CSVR) on The Torture Project (TTP), a project focused on the prevention of torture in the African context as well as the provision of psychological services to those affected by torture, I gained a vast amount of real world research and M&E exposure and skills as well as exposure to clinical supervision, therapy models as well as psychological… During my previous employment as Monitoring and Evaluation (M&E) Officer and Researcher at the Centre for the Study of Violence and Reconciliation (CSVR) on The Torture Project (TTP), a project focused on the prevention of torture in the African context as well as the provision of psychological services to those affected by torture, I gained a vast amount of real world research and M&E exposure and skills as well as exposure to clinical supervision, therapy models as well as psychological support methods and practice in the African context. My quantitative M&E and research responsibilities at CSVR included epidemiological database management, as well as the input and extraction of data from it, in addition to the generation of statistics and the application of those statistics in donor reports using Microsoft Excel and PowerPoint as well as in internal impact assessment reports detailing clinical, as well as community, intervention data and staff performance. My qualitative M&E research responsibilities included analysis of clinical and community intervention process notes and documentation for the purpose of internal as well as external impact evaluation which was then compiled and presented by me to the organization and used to improve existing practices and develop new ones in the community and clinical contexts. I was also involved in quantitative and qualitative research conceptualization, planning and analysis for both the clinical and community teams which required me to work in a team with other researchers of varying backgrounds and professions as well as with non-research personnel from the clinical and community teams. In my time at CSVR I also had the opportunity to chair the African Monitoring and Evaluation Research conference hosted by CSVR exposing me to a vast array of different M&E as well as research methodologies, practices and challenges unique to the African context. Show more Show less

    • Presenter and Volunteer
      • Apr 2013 - Apr 2013

      Presented research and volunteered at the 3rd Southern African Psychology Students Conference held at the University of the Witwatersrand in Johannesburg, South Africa

    • Data Capturer
      • Apr 2011 - Aug 2011

Education

  • University of the Witwatersrand
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  • University of the Witwatersrand
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  • University of South Africa/Universiteit van Suid-Afrika
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  • University of the Witwatersrand
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