Robert Williams
Customer Success and Implementations Specialist at Clarus Care- Claim this Profile
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Bio
Experience
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Clarus Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Customer Success and Implementations Specialist
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Sep 2020 - Present
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Account Manager
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Jun 2019 - Aug 2020
• Managed a base of over 400 customers billing approximately $200,000 per month.• Functioned as the front line contact for any issues an account may have.• Maintained the revenue of the assigned base of accounts at over 100% each month since• starting the position.• Exceeded new sales quota each month. New sales are derived by selling into the base of• accounts, and also by developing new leads from referrals and expanding within corporate• groups accounts are a part of.• Maintained a company-leading attrition rate of less than 3%.• Instrumental in helping with the development and rollout of a new product to allow customers• to work from home just as if they were in the office, to answer requests for assistance on• dealing with COVID 19.. Ownership change in October, 2019. New ownership completely restructured company, leading to the elimination of many positions. Available 8/15.
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