Experience

Skyway Theatre
• United States
• Entertainment Providers
• 1 - 100 Employee
• Floor Host

  • Jun 2023 - Present

Speedway LLC
• United States
• Retail
• 700 & Above Employee
• Customer Service Sales Associate

  • Jul 2022 - Jun 2023


TELUS International

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Social Media Content Moderation

  • Oct 2021 - Mar 2022

  Monitor each post or upload on a social media platform and decide whether or not it requires a response. Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries. Focus on user-submitted content. Monitor each post or upload on a social media platform and decide whether or not it requires a response. Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries. Focus on user-submitted content.



Ultra Clean Express Carwash

• Customer Service Attendant

  • Jul 2021 - Oct 2021

  This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates.



Lee Foster Care

• Direct Support Professional

  • Nov 2020 - May 2021

  Monitor each post or upload on a social media platform and decide whether or not it requires a response. Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries. Focus on user-submitted content. Monitor each post or upload on a social media platform and decide whether or not it requires a response. Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries. Focus on user-submitted content.



HCL Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2019 - Mar 2020

  Offered internal and external customers first-rate customer service to maximize satisfaction and business success. Increased efficiency and team productivity by promoting adherence to operational best practices and company policies. Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status. Surpassed performance goals by approaching all interactions with Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion. Read, analyzed and interpreted complex procedures and regulations while drafting general correspondence to facilitate administrative processes. Entered customer interaction details in Reg Men to track requests, document problems and record solutions offered. Assisted in cross-training with other departments. Collected customer feedback and made process changes to exceed customer satisfaction goals. Used consultative techniques to understand customer needs and make strategic referrals to business partners. Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information. Show less



Young Life

• United States
• Religious Institutions
• 700 & Above Employee

• Physician

  • Jun 2019 - Jul 2019

  June (Wall/Zip): responsible for the renovation and associated systems and constructing additions thereto, maintenance of the grounds as assigned. July (Retail): Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system. June (Wall/Zip): responsible for the renovation and associated systems and constructing additions thereto, maintenance of the grounds as assigned. July (Retail): Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system.



Adventure Zone Canal Park

• Various

  • Feb 2019 - Jun 2019

  Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system. help cooks and other kitchen staff prepare cold food items. Answers customers questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders. Collects payment using the store point of sale system. help cooks and other kitchen staff prepare cold food items.



University of Wisconsin-Superior

• United States
• Higher Education
• 300 - 400 Employee

• Front Desk Representative

  • Aug 2018 - Dec 2018

  Politely welcomed arriving guests, providing room keys and information on amenities and policies. Reported facility and room maintenance problems to appropriate personnel for immediate remediation. Welcomed each new arrival pleasantly and confirmed reservations and identification. Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal. Politely welcomed arriving guests, providing room keys and information on amenities and policies. Reported facility and room maintenance problems to appropriate personnel for immediate remediation. Welcomed each new arrival pleasantly and confirmed reservations and identification. Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.



Duluth Cleaning Contractors

• United States
• Facilities Services
• 1 - 100 Employee

• Cleaning Specialist

  • Jun 2018 - Aug 2018

  A Cleaner, or Custodian, is responsible for keeping offices, homes, hotels or other public areas neat and organized. Their main duties include sweeping, mopping and vacuuming floors, dusting countertops, ceilings and furniture and sanitizing bathrooms, kitchens or other public areas. A Cleaner, or Custodian, is responsible for keeping offices, homes, hotels or other public areas neat and organized. Their main duties include sweeping, mopping and vacuuming floors, dusting countertops, ceilings and furniture and sanitizing bathrooms, kitchens or other public areas.