Robert Warren

Technical Installer at Aurum Home Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US

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Credentials

  • Net +
    CompTIA
    Apr, 2012
    - Nov, 2024

Experience

  • Aurum Home Technology
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Installer
      • Jan 2018 - Present

      Helping your home reach the 21st century. Helping your home reach the 21st century.

  • DIRECTV
    • United States
    • Entertainment
    • 700 & Above Employee
    • Field Technician
      • Dec 2013 - Jan 2018

      Worked in the field installing and troubleshooting satellite dish installations. From residential to big commercial jobs. From smaller houses to mansions. I got very good at finding a path or route to get something installed. After the ATT buy out I felt like my services would be better elsewhere.

    • Call Center Representative
      • Apr 2013 - Dec 2013

      Learned how to deal with difficult customers on the phone. As well as proper steps to help troubleshoot and fix problems over the phone. Learned DirecTV products and services to help in the field.

  • Geek Squad Target
    • Consultation agent
      • Aug 2012 - Apr 2013

      Part of the experimental roll out partnership. Developed a strong working relationship between Target team members and Geek Squad agents. Followed guidelines and drove accessory attachment to #1 in the group and guest satisfaction to #1 in the nation for my store. Troubleshot and fixed computers under Geek Squad tech support plans. From registry repair to software reinstallation. Part of the experimental roll out partnership. Developed a strong working relationship between Target team members and Geek Squad agents. Followed guidelines and drove accessory attachment to #1 in the group and guest satisfaction to #1 in the nation for my store. Troubleshot and fixed computers under Geek Squad tech support plans. From registry repair to software reinstallation.

  • Centennial painting
    • Crew painter
      • Feb 2007 - Nov 2011

      Interior painter. Maintained a clean and safe work environment at all times. Developed a strong sense of direction through the entire Greater Denver Area. Able to follow through on a task from inception to completion. Interior painter. Maintained a clean and safe work environment at all times. Developed a strong sense of direction through the entire Greater Denver Area. Able to follow through on a task from inception to completion.

  • Black Jack Pizza
    • Manager
      • Aug 2005 - Feb 2007

      Scheduled about 500 pizzas to 12 schools every morning. Managed weekly inventory. Mediated disputes, and scheduled deliveries. Provided excellent customer service. Scheduled about 500 pizzas to 12 schools every morning. Managed weekly inventory. Mediated disputes, and scheduled deliveries. Provided excellent customer service.

  • Rent-A-Center
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Account Representative
      • Mar 2003 - Feb 2006

      Handled over 70 customer accounts. Troubleshot problems over the phone. Handled installations of computers, stereos, and tvs. Maintained a tight schedule delivering all across the metro area. Kept a clean and safe work vehicle. Diffused angry customers. Handled over 70 customer accounts. Troubleshot problems over the phone. Handled installations of computers, stereos, and tvs. Maintained a tight schedule delivering all across the metro area. Kept a clean and safe work vehicle. Diffused angry customers.

Education

  • Pickens Technical College
    Net +, A+, Security +, Computer Science
    2011 - 2012

Community

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