Director - International Consulting

• Oct 2022 - Present

Principal Consultant

• Nov 2021 - Present

Director of Implementation - International

• Jun 2017 - Nov 2020

Executive Healthcare Consultant

• Mar 2016 - Jun 2017

Senior Consultant in eHealth serving on various initiatives including: Interim - Vice President, Enterprise Implementation & Client Services reporting to COO, responsible for SaaS implementations of provider based software and the maintenance of client relationships through implementation of a PMO and account management systems. Strategic Advisor for Health Canada on the First Nations and Inuit Health file. (On-going) Senior Project Manager, eConsult Project, LA Care. Los Angeles, California (2012). Project Management Office Advisor, Xcelys Project, Kaiser Permanente. Los Angeles, California (2012) Strategic Advisor for Health Canada on the First Nations and Inuit Health file. Ottawa, Ontario (2010-2012) Strategic Advisor for the Ministry of Health and Long Term Care (MOHLTC), for the development of eHealth strategy and policy. Ottawa, Ontario. (2011). Subject Matter Expert working with Eden Strategy Institute (Singapore) on a market analysis of eHealth in Southeast Asia with a focus on Japan, South Korea, Vietnam, Thailand, Malaysia, Indonesia and the Philippines. Singapore (2010-2011).

Executive Director - Program & Process Development

• Oct 2014 - Feb 2016

Executive Director, Program and Process Development Reporting to the SVP, Client Management and Optimal Performance, this position focuses on: Development and maintenance of core revenue cycle management program or process standards and documentation for use by Client Management teams with external clients. Leading Research and Development activity for potential solutions which may further enhance client offerings for Client Management and Optimal Performance. Working closely with other senior leadership to ensure that program and process improvements are integrated into new markets or retrofitted into existing markets. North Division, Client Executive Reporting to the SVP, Client Management and Optimal Performance, the position duties included: Implementation of Revenue Cycle Management (RCM) solutions in Catholic Health Initiatives (CHI) market in Pacific Northwest and North Dakota. Working with market leadership and CHI to determine strategic priorities for RCM. Establishing Market Governance Framework in each market. Direct supervision of 10 resources dispersed throughout the market.

Senior Director, Consulting PMO

• Sep 2013 - Oct 2014

Contract position reporting directly to the Global SVP, Client Services, the position was primarily responsible for: Management and analysis of Professional Services Portfolio including Support, Account Management and Implementation Services. Maintenance of Project Management Office overseeing roughly $45 million in business. Implementation of Project Management Office including the development of key reporting and quality processes, as well as the deployment of new PPM tool. Responsible for Rhythm of Business and integration with other Departments within Edifecs. Working with Products & Engineering on developing HIE products for healthcare market.

Chief Manager - eHR Projects

• Sep 2011 - Aug 2013

Foreign Hire - Executive Contract Position Senior Liaison between the eHR Project and the Food and Health Board. Ensure appropriate project governance for National eHR project. Influence, manage and align Stakeholder engagement and Change Management Steer and lead eHR Project Management Office including Hong Kong Hospital Authority and Hong Kong government leadership. Oversee Legal Management for EHR Foreign Hire - Executive Contract Position Senior Liaison between the eHR Project and the Food and Health Board. Ensure appropriate project governance for National eHR project. Influence, manage and align Stakeholder engagement and Change Management Steer and lead eHR Project Management Office including Hong Kong Hospital Authority and Hong Kong government leadership. Oversee Legal Management for EHR

Principal, PMO

• Sep 2009 - Aug 2011

Foreign Hire - Executive Contract Position Principal, Project Management Office Reporting to the Chief Information Officer, this position included leadership for: Development of quality processes and risk management for a project portfolio of over $200 million dollars including the deployment of National Electronic Health Records, Electronic Medical Records, eHealth solutions. Balancing organizational needs with that of individual projects to ensure that both are capturing data that has meaningful use. Overseeing 8 staff members and 27 projects that impact the health care sector throughout Singapore. Deputy Director, National Electronic Health Record Program Reporting to the Director, National Electronic Health Records (NEHR) Program, the Deputy Director shared the responsibility for: Strategy and deployment of the National Electronic Health Record solution across Singapore by 2018. Leadership and management of a $150 million project portfolio. Overseeing 25 full time staff as well as multiple sub-contractors, as a conduit between the delivery functions of the project and the strategic level of the senior leadership team. Development and implementation of a Change Management Strategy that includes business process reengineering, communications, training and educational.

CIO

• Jul 2008 - Sep 2009

Reporting to the Chief Executive Officer, accountabilities included: Leading the planning, development, implementation and management of a comprehensive information management and technology systems to efficiently support diverse programs and services of the College. Drive integration of cultural, business and technical responsibilities and ensures their co-evolution. Oversee the creation, discovery and dissemination of knowledge in the organization, while maximizing productivity and enhancing membership interaction and satisfaction with the College. Management of 37 full time staff, and sub-contractors, with a budget of $4.7 million a year.

Group Program Director

• Aug 2005 - Jul 2008

Responsibilities included: Identification of jurisdictional and national initiatives that accelerate the deployment of e-Health solutions in the areas of Laboratory Information Systems, Drug Information Systems and Innovation, Telehealth & Adoption. Dealing directly with health care stakeholders in all thirteen Canadian jurisdictions, technology systems integration partners, and other related national bodies, to execute against Program objectives that complement the corporate objectives pertaining to the deployment of an Pan-Canadian Electronic Health Record. Combined budget of $600 million, to be invested by the end of 2012, and manages staff and contractors across Canada in order to meet the program and corporate investment objectives.

Director

• Jan 2005 - Sep 2005

Leading and expanding existing provincial telehealth network to include indigenous and francophone communities. Leading and expanding existing provincial telehealth network to include indigenous and francophone communities.