Experience

Linkly

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Application Operations Team Lead

  • Dec 2020 - Present

  Lead a group of 7 members consisting of DBA, network architect, DevOps engineers, and business analysts. Operational duties include management of load balancers, network administration, business application administration, and operational arm of the DevOps team. Manage and guide team member priorities based on business needs. Report on team metrics to senior management. Help develop and guide post-merger integrations. Endorse and lobby for team-developed strategies. Liaise with internal and external stakeholders to assist with integrations and deployments. Work closely with network security officers to implement and maintain secure applications. Systems administration duties continue as required.



Premier Contact Point Pty Ltd

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Systems Engineer

  • Jun 2013 - Dec 2020

  Manage and maintain servers and business services in a multi-site heterogeneous environment. Suggest and implement system improvements based on benchmarks and metrics. Ensure Level 1 PCI-DSS-compliant environment is kept physically and digitally secure. Liaise with internal and external security staff in architecting secure solutions and vulnerability mitigation. Guide and mentor junior level staff. Responsible for internal and external DNS services. Support and supplement network engineer. Provide technical and professional recommendations.



Galveston College

• United States
• Higher Education
• 100 - 200 Employee

• Network/Server Support Specialist

  • Mar 2005 - Feb 2013

  Research, install, administer, and troubleshoot enterprise services, operating systems, as well as datacenter and edge infrastructure. Configuring and administer database services, manage data security, and monitor performance and health of hardware and software. Research, install, administer, and troubleshoot enterprise services, operating systems, as well as datacenter and edge infrastructure. Configuring and administer database services, manage data security, and monitor performance and health of hardware and software.