Robert Valdivia

Director of Technology Services at Cotati-Rohnert Park Unified School District ( CRPUSD)
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • Education Administration Programs
    • 100 - 200 Employee
    • Director of Technology Services
      • Jul 2021 - Present

      - Led a technology department supporting a public school district with 11 school sites, 600 employees, and 6200 students.- Developed infrastructure, software, and end-user technology roadmaps.- Collaborated with executive-level staff to set technology vision and goals.- Oversaw technology support staff and enforced departmental policies and SLAs.- Coordinated infrastructure projects and vendors.- Implemented and administered various SaaS platforms, including JAMF, Google Workspace, Office365, Adobe, ServiceNow, Identity Automation, Barracuda, Verkada, VMware, Veeam, Wasabi, Meraki, and Cisco. Show less

    • Information Technology Supervisor
      • Nov 2017 - Jun 2021

    • Technical Support Associate
      • Oct 2016 - Oct 2017

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Recovery Engineer
      • Apr 2015 - Oct 2016

      - Recovered data from HDD, SSD, and portable flash media. - Repaired volume structures and performed data analysis. - Recovered data from HDD, SSD, and portable flash media. - Repaired volume structures and performed data analysis.

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Technology Support Specialist
      • Apr 2013 - Apr 2015

      - Provided desk side support for all computer hardware and software. - Managed macOS and iOS devices via JAMF Pro. - Managed Active Directory and ZenDesk. - Managed Google Workspace for Education - Supported hosted VOIP, LAN, WAN, and A/V setups. - Provided desk side support for all computer hardware and software. - Managed macOS and iOS devices via JAMF Pro. - Managed Active Directory and ZenDesk. - Managed Google Workspace for Education - Supported hosted VOIP, LAN, WAN, and A/V setups.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Mac Genius
      • Dec 2011 - Mar 2013

      -Apple Certified Mac Technician-macOS Troubleshooting Expert-Desktop and Portable Hardware Repair

    • Family Room Specialist
      • Jun 2011 - Dec 2011

      - iOS Certified Technician- iPad, iPhone, and iPod Technician- One to One Personal Training Instructor

    • Sales Specialist
      • Sep 2010 - Jun 2011

      - General sales and customer service- Visuals Team Member- Workshop Facilitator

Education

  • Ex'pression College for Digital Arts
    Sound Design
  • Musicians Institute
    Vocal Performace

Community

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