Robert Tupman. MARLA

Property Department Manager at Finders Keepers
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Property Department Manager
      • Jul 2018 - Present

    • Senior Property Manager
      • May 2017 - Jul 2018

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Founder
      • Jul 2010 - Present

      In June 2010 my friends and I created a fundraising charity for a close friend who passed away from Muscular Dystrophy. We decided that we would attempt to design, plan and take part in 23 challenging events within a 12 month period. In this time, we cycled, walked, ran, rowed, kayaked and drove to raise money! With the help of local sponsors, family and friends we managed to raise £17,000 through fundraising sponsorship. My role within the charity has been largely involved with the planning and logistical side of the larger events that we have created ourselves, such as: Lands End to John O Groats Cycle, London to Paris Cycle, Bertie 23 Iron Man, Bertie 23 Llandow track-day and Plymouth To Marrakech Banger Rally.

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Feb 2017 - May 2017

    • Real Estate
    • 100 - 200 Employee
    • Property Manager
      • Jul 2015 - Feb 2017

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2015 - Jul 2015

    • United Kingdom
    • Retail Office Equipment
    • 1 - 100 Employee
    • Warehouse Attendant
      • Mar 2013 - Jul 2014

      Nature of role:• Reception and allocation of goods into warehouse.• Quality control of units and items for both service and sales departments.• Allocation of units to multiple sales orders for kitchen schemes and one off purchases.• Inputting of stock onto detailed stock system.• Monitoring of stock levels in both warehouse and showroom.• Cross referencing of stock data compiled through blind counting to ensure reception accuracy.• Liaising with colleagues and departments to ensure a smooth process from store to customer.• Assisting the despatch team with loading delivery vans to the most efficient route to ensure maximum customer satisfaction.Achievements in Role:• Improving stock reception process to ensure multiple members of staff could cover holidays.• Providing in depth knowledge of different stock taking varieties, which helped the company find £3,000 worth of stock on first count alone.• Re-designing of warehouse to ensure a smoother running operation for increased work flow.• 100% feedback in recent colleague review of performance.• Given full responsibility of product stock take, thus allowing sales team to drive sales in busy periods.

    • Service Coordinator
      • Dec 2012 - Mar 2013

      Nature of role:• Answering of customer calls regarding service issues.• Allocation of jobs to engineers for both one off and contract customers.• Co-ordinating engineers to provide the most cost effective schedule for the company.• Input of service job data onto system to provide detailed information about each unit on site.• Upkeep of maintenance contract schedule.• Liaising with approved contractors when increased workflow.• Providing one to one guidance to engineers on the details of each job.Achievements in role:• Improvement in contract customer satisfaction.• Improved completion of jobs by service and contract engineers due to work flow efficiency.• 100% feedback in colleague review, and merited for hard work and dedication,

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Team Leader In Training
      • Aug 2012 - Dec 2012

      Nature of role: • Managing of department stock levels with accurate counting. • Focusing on customer service in the shop environment, ensuring all customers had a positive shopping experience. • Detailed checking of wastage, shrinkage and availability reports to improve department and store targets are met. • Increasing seasonal item stock in busy periods to increase department sales. • Attending department manager huddles with daily plans to ensure work flow completed by team. • Reviewing of colleague performances to ensure product availability. • Inputting training methods learnt in various management workshops to increase productivity and drive sales. Achievements in role: • Increased success in both mystery customer measure and mystery availability checks. • Passing of 95% of training workshops and work based assessments. • 100% in potential management rating. • Completion of level 2 First Aid course.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Warehouse Attendant
      • Dec 2004 - Dec 2011

      Nature of role: • Reception of high volumes of stock into the building. • Allocation of stock to relevant departments. • Returning of waste food to depot, in compliance with company legislation. • Use of heavy goods machinery for transportation of goods throughout store. • Ensuring smooth flow of stock between main warehouse and department storage areas. • Assisting of other commercial departments, between reception of goods. • Liaising with area depot to improve accuracy and space with both the main warehouse and department storage areas. • Consulting department and duty managers with information on stock levels and availability. • Organisation and transportation of excess stock from other “sister” stores to increase sales.

Education

  • Newton Abbot College
    2000 - 2007

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