Robert Truax

Social Media | Customer Support Manager at Rajeff Sports, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon Metropolitan Area

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Experience

    • United States
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Social Media | Customer Support Manager
      • Sep 2021 - Present

    • United States
    • Manufacturing
    • 100 - 200 Employee
    • Sales Coordinator, Midwest/East Coast
      • Oct 2016 - Sep 2021

      -Manage all sporting goods/tactical accounts east of Rocky Mountains.-Facilitate custom/promotion orders.-Work with outside key account managers establishing new customers and order management.-Maintain communication with operations regarding lead time, quantities, and estimated ship dates.-Provide accounts product information regarding features and functionality.

    • Account Coordinator, Military/Pro Purchase
      • Feb 2015 - Oct 2016

      -Oversee all military and government contracts/accounts placing them into order system.-Work directly with operations to ensure the order will meet strict deadlines, quantities, as well as proper labeling.-Manage Pro Purchase Program for active military/first responders. Helping set up accounts, order conflicts, as well as verifying credentials.-Mange Pro Deal Program offering discounts to tactical, outdoor, and survival industry members.-Review company website purchasing, handling all website conflicts, credit rebills, shipping, as well as web page errors. Show less

    • Consumer Service/Quality Representative
      • Apr 2014 - Feb 2015

      -Worked directly with end sale consumers collecting feedback on product performance, and experience with product.-Placed product, part, and packaging orders directly to consumers-Collected and input data for current trends and patterns in product quality-Performed quality testing on product sample sizes to ensure items were in spec and up to quality standard.

  • RLT Outdoors
    • Portland, Oregon Area
    • Independent Contractor
      • Jun 2013 - Apr 2014

      -Produced offshore flies/lines for premier wholesale companies in the fly fishing industry. -Consulted on proper rigging set ups for salt water, as well freshwater. -Organized drop shipments of orders all over the U.S. to meet seasonal deadlines. -Billed and invoiced. -Maintained phone and email contact with wholesalers on trends and current seasonal reports. -Produced offshore flies/lines for premier wholesale companies in the fly fishing industry. -Consulted on proper rigging set ups for salt water, as well freshwater. -Organized drop shipments of orders all over the U.S. to meet seasonal deadlines. -Billed and invoiced. -Maintained phone and email contact with wholesalers on trends and current seasonal reports.

  • Opportunity Fly Fishing
    • Oregon, Washington
    • Sales Associate
      • Jul 2012 - Sep 2013

      -Worked Fly Fishing trips throughout all of Oregon, as well as Washington. -Rigged tackle setups to ensure proper function as well as overall experience for clients. -Rowed packing boats down river, setup camp, as well as cooked for trip members. -Deck handed on tuna charters off the Oregon and Washington coast for fly as well conventional tackle. -Transported tuna to wholesale markets throughout Portland metro area. -Worked Fly Fishing trips throughout all of Oregon, as well as Washington. -Rigged tackle setups to ensure proper function as well as overall experience for clients. -Rowed packing boats down river, setup camp, as well as cooked for trip members. -Deck handed on tuna charters off the Oregon and Washington coast for fly as well conventional tackle. -Transported tuna to wholesale markets throughout Portland metro area.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Intern
      • Jul 2012 - Aug 2012

      -Worked 200 hour internship with Sather, Byerly & Holloway Law Firm. -Assisted with depositions and filing of court proceedings. -Extensive computer work, including internet research and use of legal programs. -Helped form an index of chronologies for legal case research. -Did legal research on law interpretation, and overall reaching causes based on case rulings. -Worked 200 hour internship with Sather, Byerly & Holloway Law Firm. -Assisted with depositions and filing of court proceedings. -Extensive computer work, including internet research and use of legal programs. -Helped form an index of chronologies for legal case research. -Did legal research on law interpretation, and overall reaching causes based on case rulings.

    • Sales Associate
      • Nov 2007 - Feb 2008

      -Worked as an associate helping out at premier fly fishing shop. -Restocked shelves. -Adjusted pricing on all products. -Helped in grand opening of new location. -Filed invoices and bills in account order. -Worked as an associate helping out at premier fly fishing shop. -Restocked shelves. -Adjusted pricing on all products. -Helped in grand opening of new location. -Filed invoices and bills in account order.

Education

  • Portland State University - School of Business
    Athletic and Outdoor Product Management Certificate
    2020 - 2020
  • Portland State University
    Bachelor of Science - BS, Criminology & Criminal Justice
    2008 - 2013
  • West Linn High School
    2004 - 2008

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