Experience

Flogas Ireland

• Ireland
• Oil and Gas
• 100 - 200 Employee

• I.T. System Administrator (Junior)

  • Aug 2021 - Present

  Duties Included: -  Incident Call Logging/Tracking  Active/Azure Directory & Office 365 Administration  E-Mail Administration  Multi-Factor Authentication Management  Access Control  Device Deployment, Management & Compliance  PC & Peripheral Support  General IT Training & SW/HW Troubleshooting  General Network Patching & Server Room Management Duties Included: -  Incident Call Logging/Tracking  Active/Azure Directory & Office 365 Administration  E-Mail Administration  Multi-Factor Authentication Management  Access Control  Device Deployment, Management & Compliance  PC & Peripheral Support  General IT Training & SW/HW Troubleshooting  General Network Patching & Server Room Management



Thompson Inc.

• Location:... Wherever I May Roam

• I.T. Guy For Hire

  • Jul 2021 - Jul 2021

  Duties Included: - • Husband • Father • Connoisseur Of Life • Oh, and a bit of I.T. thrown in as well! Duties Included: - • Husband • Father • Connoisseur Of Life • Oh, and a bit of I.T. thrown in as well!



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• Help Desk Analyst (Level 1)

  • Feb 2021 - Jun 2021

  Duties Included: - Incident Call Logging/Tracking General IT Training & SW/HW Troubleshooting Network/E-Mail Account Management Multi-Factor Authentication Management

• I.T. Support Analyst (Level 2)

  • Mar 2008 - Feb 2021

  Duties Included: - Incident Call Logging/Tracking General IT Training & SW/HW Troubleshooting General Network PC/User Account Administration Remote Connection/User Administration E-Mail SPAM Administration General Blackberry/iPhone/iPad Administration Basic RAS Administration/Juniper Firewall Support PC & Peripheral Support 802.1x Network Security Desktop Encryption Network PatchingAlso for a 3mth period between the months of March to May 2013 I was given the responsibilities of an acting Level 3 System Administrator. During this time my duties included: Active Directory Administration Group Policy Administration Network Appliance Monitoring Server Builds Fibre Management 3rd Level Application & Network Support Data Archiving



Version 1

• Ireland
• IT Services and IT Consulting
• 700 & Above Employee

• Service Desk Administrator

  • Nov 2007 - Jan 2008

  Duties Included: -  Incident Call Logging/Tracking  Client Database Checks  Client Application/System Checks  Report Generation For Client’s Systems Duties Included: -  Incident Call Logging/Tracking  Client Database Checks  Client Application/System Checks  Report Generation For Client’s Systems



ESB

• Ireland
• Utilities
• 700 & Above Employee

• I.T. Support Analyst (Level 1)

  • May 2006 - Jul 2007

  Duties Included: -  Incident Call Logging/Tracking  General IT Training & SW/HW Troubleshooting  General CITRIX Environment Administration  Liaising With 3rd Level Support Teams Duties Included: -  Incident Call Logging/Tracking  General IT Training & SW/HW Troubleshooting  General CITRIX Environment Administration  Liaising With 3rd Level Support Teams



ArcRoyal (an Owens & Minor company)

• Ireland
• Medical Equipment Manufacturing
• 1 - 100 Employee

• I.S. Operator

  • Sep 2004 - Sep 2005

  Duties Included: -  PC & Peripheral Support  Data Archiving  Phone System Maintenance  General Network/E-mail Administration Duties Included: -  PC & Peripheral Support  Data Archiving  Phone System Maintenance  General Network/E-mail Administration



Health Service Executive

• Hospitals and Health Care
• 700 & Above Employee

• Management Support

  • Apr 2003 - Aug 2003

  I held this role as part of a work experience module in my 3rd year of college Duties Included: -  PC Technical Support  General IT Training & SW/HW Troubleshooting  Data Archiving  Software Development I held this role as part of a work experience module in my 3rd year of college Duties Included: -  PC Technical Support  General IT Training & SW/HW Troubleshooting  Data Archiving  Software Development