Technician

• Mar 2018 - Present

Insurance replacement Executive

• 2016 - Dec 2022

- responsible for new business development , insurance claim analysis, customer relations, project coordination, networking , and contract execution - responsible for new business development , insurance claim analysis, customer relations, project coordination, networking , and contract execution

State licensed Technician / Sales

• 2012 - 2016

- licensed pest control and termite technician - customer relations - problem identification and solution - sales - licensed pest control and termite technician - customer relations - problem identification and solution - sales

Insurance replacement Executive

• 2011 - 2012

- responsible for new business development , customer relations, insurance claim analysis, project coordinator and contract execution - maintained a high level of detail excellence on contracts and insurance replacement agreements causing greater office efficiency and clarity in communication - responsible for new business development , customer relations, insurance claim analysis, project coordinator and contract execution - maintained a high level of detail excellence on contracts and insurance replacement agreements causing greater office efficiency and clarity in communication

Account Executive - Coffee Service Division

• 2009 - 2011

- responsible for new business development through relational sales approach which included sales, marketing, presentations, demonstrations, consulting, and closing - account management included all manor of establishments which offered coffee service such as: restaurants, hospitals, c-stores, offices and warehouses - responsible for new install project coordination / installation - responsible for new business development through relational sales approach which included sales, marketing, presentations, demonstrations, consulting, and closing - account management included all manor of establishments which offered coffee service such as: restaurants, hospitals, c-stores, offices and warehouses - responsible for new install project coordination / installation

Owner / Operator

• 1996 - 2009

A three location restaurant operation with catering services; responsible for all aspects of day-to-day operations of restaurant and catering business including team management and new business development. Entrepreneur who grew to three locations with over 40 employees - responsible for: operations, hiring/firing, training, marketing/advertising, business development, P & L analysis, catering, cost management, inventory management, ordering, planning, leadership & infuencing skills utilized to motivate, educate and direct a team. Show less

Territory Manager

• 1992 - 1996

- responsible for maintenance and growth of territory business at the retail and wholesale level through selling, demonstrating, consulting, planning, ordering, marketing / advertising, and distribution - sales management: consistently achieved and exceeded sales objectives - relationship management: maintained superior customer relationships allowing opportunity, account penetration, and overall customer satisfaction - responsible for maintenance and growth of territory business at the retail and wholesale level through selling, demonstrating, consulting, planning, ordering, marketing / advertising, and distribution - sales management: consistently achieved and exceeded sales objectives - relationship management: maintained superior customer relationships allowing opportunity, account penetration, and overall customer satisfaction

Territory Manager

• 1990 - 1992

- responsible for retaining and growing territory customers and sales at the wholesale and retail level through selling, demonstrating, consulting, planning, ordering, marketing / advertising, and distribution - managed accounts which included University of Georgia, hotels, restaurants, caterers, vending company, clubs and c-stores; and achieved superior customer relationships resulting in trust, opportunity, account penetration, and overall customer satisfaction - sales management: consistently achieved and exceeded sales quotas Show less

Department Manager

• 1981 - 1990

- management responsibilities included: achieving sales targets, setting and managing inventory goals, executing corporate marketing programs, coordinated meetings with local product representatives - funded 100% of college expenses - management responsibilities included: achieving sales targets, setting and managing inventory goals, executing corporate marketing programs, coordinated meetings with local product representatives - funded 100% of college expenses