Head of Quality Assurance

• Dec 2022 - Present

PMO Kierownik programu (Agile PMO in SAFe)

• Nov 2020 - Nov 2022

- Establishing processes and protocols for the program of Business Transformation projects – setting up the right environment, processes and procedures for success - Working with project sponsors and other participants to ensure major projects are properly scoped, with milestones and KPIs in place that complement the overall program of work - Ensuring projects run smoothly – working with the CoS to unblock any problems which risk the projects or overall program of works from meeting budgets, timeframes or scope - Ensuring the right people are involved in the right projects, and balancing project resourcing across the portfolio of projects Show less

Release & QA Manager in DevOps

• Sep 2019 - Nov 2020

- Overseeing the planning, scheduling, and controlling of software builds throughout each stage of development and across various environments - Gather and review performance and profitability results, customer complaints and Key Performance Indicator data, together with the Product Owner - Quality control - Overseeing the planning, scheduling, and controlling of software builds throughout each stage of development and across various environments - Gather and review performance and profitability results, customer complaints and Key Performance Indicator data, together with the Product Owner - Quality control

Program Manager / Deployment Manager

• Apr 2017 - Sep 2019

- Act as first point of contact for new clients within the Customer Organization. - Create strong relationship with the customer, understand the client’s team dynamic, their business goals, priorities and challenges.- Gather and review financial data, performance and profitability results, customer complaints and Key Performance Indicator data, together with the Project Managers.- Monitor daily work and performance of Project Managers from various company offices and assist with development plans for team members. Address inadequate behaviors and encourage good practices in team.- Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability for one or more complex programs.- Increase the level of accounts delivery quality, add value to the account by improving processes, implement innovations, raise team’s efficiency, lead and motivate team to consistently exceed quality standards.- Participate in preparing customer requirement plans and ensure alignment of account’s team with current and future customer requirements. - Participate in Quarterly Business Review [QBR] processes together with the client.- Decision-making within account; assess situation to determine the priorities, level of urgency and possible risks; make clear, timely decisions in company’s best interest.- Set program’s priorities, develop schedules, monitor team’s work progress, and track status of the account’s activities; monitor information flow.- Overall responsibility for the timely flow of all account’s project actions from the initiation to the closing phase, ensure that projects meet set constraints (time, budget, quality).- Define objectives and training requirements for team members, coach and help them to grow and develop in their roles. Provide input for formal performance reviews to upper management.- Monitor and ensure behavior of other team members is consistent with these standards values of the company. Show less

Senior Technical Project Manager

• Mar 2016 - Apr 2017

Drafting projects, plans, trainings, and project initiating,Developing materials for vendors (internal, external),Project scheduling,Budgeting and invoicing,Resource management and allocation,Handling small and big projects individually,Cooperation with Testers & Test Leads– job handing in and out, settlements,Cooperation with customers and reporting,Compliance with relevant and applicable procedures, Completing other tasks required for the project flow as requested by Test Department Manager,Approving deadlines with customers and communication with customer,Issuing contract of mandate/specific work for vendors under project budget,Project budget,Expenditure outside of the project budget. Show less

Koordynator Projektów Testowania (Test Manager)

• Jun 2012 - Mar 2016

- Preparation, Planning and Launching of Test Projects - Preparation and delivery of Test related materials (instructions for Test Engineers and Senior Test Engineers) - Preparation and confirming Project Schedule with Customer - Budgeting, Invoicing and reporting - Resources Management and Allocation -Preparation of the List of Responsibilities for Senior Test Engineer for the Project - Cooperation with Senior Test Engineers and Test Engineers - Cooperation with Customers due to the projects requirements - Observance of the Procedures related to this Position - Overseeing Internal Quality Insurance Process - Working time recording and Supervising in SAP - Supervision of Project Requirements execution - Preparation and Execution of the Test Plan - Assistance during Procedures creation - Assistance in Recruitment Process - Supervision of Staff training - Assessment of Employees performance and Development - Performing other Activities necessary for proper Projects execution, as requested by Test Department - Manager Show less

Starszy Specjalista ds.Testownia (Senior Test Engineer)

• May 2010 - Jun 2012

- Test Case preparation/execution- Test estimation- Preparation of instructions for testers- Functional & non-functional testing, e.g.: ❖ UI ❖ Usability ❖ Localization ❖ Cross-platform & Cross-browser ❖ Bug reporting, regression and retesting

Specjalista ds.Testownia (Test Engineer)

• Feb 2006 - Jun 2010

- Involvement in test plan creation- Preparation of performance tests- Creating local and distributed testing environments- Test scripts and documentation creation and maintenance- Reporting and evaluation of test results, suggesting improvements