Robert Smith
Service Manager at CMV Truck & Bus Gippsland- Claim this Profile
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Topline Score
Bio
Leigh Entwistle
I would have no problems recommending Rob, I first met Rob about three years ago as we use Patterson Cheney to service our company trucks and cars. Rob has always been very approachable and willing to help. Rob has excellent knowledge of the Isuzu brand and he followed up with all warranty claims and issues, I wish Rob the best in his future.
Brett Stewart
Robert has been a real asset to the Isuzu network in Australia, his technical abilities and focus on customer satisfaction have proved invaluable to our brand.
Leigh Entwistle
I would have no problems recommending Rob, I first met Rob about three years ago as we use Patterson Cheney to service our company trucks and cars. Rob has always been very approachable and willing to help. Rob has excellent knowledge of the Isuzu brand and he followed up with all warranty claims and issues, I wish Rob the best in his future.
Brett Stewart
Robert has been a real asset to the Isuzu network in Australia, his technical abilities and focus on customer satisfaction have proved invaluable to our brand.
Leigh Entwistle
I would have no problems recommending Rob, I first met Rob about three years ago as we use Patterson Cheney to service our company trucks and cars. Rob has always been very approachable and willing to help. Rob has excellent knowledge of the Isuzu brand and he followed up with all warranty claims and issues, I wish Rob the best in his future.
Brett Stewart
Robert has been a real asset to the Isuzu network in Australia, his technical abilities and focus on customer satisfaction have proved invaluable to our brand.
Leigh Entwistle
I would have no problems recommending Rob, I first met Rob about three years ago as we use Patterson Cheney to service our company trucks and cars. Rob has always been very approachable and willing to help. Rob has excellent knowledge of the Isuzu brand and he followed up with all warranty claims and issues, I wish Rob the best in his future.
Brett Stewart
Robert has been a real asset to the Isuzu network in Australia, his technical abilities and focus on customer satisfaction have proved invaluable to our brand.
Experience
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Service Manager
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Oct 2014 - Present
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Truckshield
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United States
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Retail Office Equipment
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1 - 100 Employee
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Workshop Manager
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Sep 2013 - Sep 2014
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WORKSHOP SUPERVISOR
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Apr 2004 - Aug 2013
As the workshop supervisor i controlled the work allocation to approx. 25 personnel. I controlled the purchases of all workshop materials, kept records of all procurements. Ensured all work carried out was to the companies policies and procedures. Ensured all workshop staff kept to and learned all OH&S procedures. Managed all staff training and courses, including outside training.Ensured all repairs to customers vehicles were carried out to customers satisfaction,as much as was possible. Liaised with customers to remedy all their concerns which includes single owner and company fleet controllers. Show less
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technician
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Jan 2000 - Mar 2004
repairs to all trucks mainly of the Isuzu brand. worked as afternoon shift forman repairs to all trucks mainly of the Isuzu brand. worked as afternoon shift forman
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Education
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1974 - 1978
NEWMAN SENIOR HIGH SCHOOL
Community
