Robert Sianturi

IT Supervisor at Panorama Regency Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Riau, Indonesia, ID
Languages
  • Indonesian -
  • English -
Skills

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Bio

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Experience

  • Panorama Regency Hotel
    • Hospitality
    • 1 - 100 Employee
    • IT Supervisor
      • Sep 2012 - Present

  • Technodimension Pte. Ltd. Singapore
    • Network Manager
      • Mar 2009 - Feb 2012

      * Manage VoIP servers (MERA Systems) and network route * Responsible for VoIP Routing * Lead NOC division to provide optimum quality of VoIP * Report to Director with accountability for running a team of NOC division. * Work extensively with vendors and clients to assure quality of voice * Identify and ensure accuracy of system enhancements. Coordinate areas of route testing, including preparation, execution and installation support to assure quality of voice. * Prepare billing/usage report * Manage Mail Server, Web Server, and DNS Server * Negotiate VoIP rate/price with the customer or potential customer * Investigate and solve billing dispute with the customer * Provide Problem Solving to Customer Show less

  • PT. Setara Consulting
    • Jakarta
    • IT Supervisor
      • Jul 2008 - Feb 2009

      * Planning, build, and maintain internal LAN Network * Handling File Server, Print Server * Provide IT solution for Client * Coordinate IT staff to maintain all IT infrastructure * Maintain Company Homepage * Planning, build, and maintain internal LAN Network * Handling File Server, Print Server * Provide IT solution for Client * Coordinate IT staff to maintain all IT infrastructure * Maintain Company Homepage

  • Arcadia Communication Pte. Ltd. Singapore
    • Jakarta - Singapore
    • Network Engineer
      • Mar 2006 - Jun 2008

      * Remotely manage VoIP servers (MERA Systems), VoIP routing, and network route * Manage and Monitor VoIP Hardware such as Quintum and FWT, and GSM Box * Manage and maintain Radius Server (for usage and billing report) * Negotiate VoIP rate/price with the customer or potential customer * Investigate and solve billing dispute with the customer * Make daily, weekly, and monthly report * Prepare billing/usage report * Manage Mail Server, Web Server, and DNS Server * Handling Web design of the company * Provide Problem Solving to Customer Show less

Education

  • SMA N 2 P. Siantar
  • SMA N 2 P. Siantar
  • Universitas Sumatera Utara
    Associate's degree

Community

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