Experience

Science Museum Group

• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Group Contract Catering / Interim Event Operations Manager

  • Feb 2018 - Present

  Responsible for catering contract management at 4 museums by 3 contractors. This involves working with the contractor to drive visitor numbers, achieve sales and SPT / SPV targets, food safety and health and safety compliance and marketing. Also involved with sustainability initiatives and developing specific offers to support exhibitions and promotions across the group. Responsible for catering contract management at 4 museums by 3 contractors. This involves working with the contractor to drive visitor numbers, achieve sales and SPT / SPV targets, food safety and health and safety compliance and marketing. Also involved with sustainability initiatives and developing specific offers to support exhibitions and promotions across the group.



Searcys

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Project Manager

  • Sep 2015 - Feb 2018

  I started at Searcys as the GM for the Kenwood House operation. I was responsible for delivering all financials, £2M+ sales, implementation of tender document, working with client and stakeholder groups and turning the business from loss to profit. Latterly I was a Project Manager working on the demob of The Bar and Brasserie at Selfridges in Birmingham and the mobilisation of the National Army Museum and St Paul’s Cathedral. I started at Searcys as the GM for the Kenwood House operation. I was responsible for delivering all financials, £2M+ sales, implementation of tender document, working with client and stakeholder groups and turning the business from loss to profit. Latterly I was a Project Manager working on the demob of The Bar and Brasserie at Selfridges in Birmingham and the mobilisation of the National Army Museum and St Paul’s Cathedral.



Lexington Catering

• United Kingdom
• Hospitality
• 200 - 300 Employee

• General Manager

  • Mar 2014 - Sep 2015

  GM for Nursing and Midwifery Council contract. Responsible for hospitality including a staff restaurant, day catering and events at their headquarters in Portland Place and day catering and lunches (up to 500 per day) at their additional 3 hearings centres, 2 in London and 1 in Edinburgh. Contract worth £1.5M per year. GM for Nursing and Midwifery Council contract. Responsible for hospitality including a staff restaurant, day catering and events at their headquarters in Portland Place and day catering and lunches (up to 500 per day) at their additional 3 hearings centres, 2 in London and 1 in Edinburgh. Contract worth £1.5M per year.



Leafi limited

• Restaurants
• 1 - 100 Employee

• General Manager

  • May 2012 - Feb 2014

  GM responsible for two sites, Hall Place in Bexley and Danson House in Bexleyheath. This comprised 2 table service cafes and a large wedding business at both venues. £1.2M turnover. GM responsible for two sites, Hall Place in Bexley and Danson House in Bexleyheath. This comprised 2 table service cafes and a large wedding business at both venues. £1.2M turnover.



Company of Cooks

• Hospitality
• 100 - 200 Employee

• General Manager

  • Jul 2008 - Apr 2012

  GM (0310-0412) for Greenwich Park and Royal Observatory operation. Responsible for all financials in a seasonal, weather dependent environment. £1.4M turnover. Prior to this (0708-0109) I was the GM for the Garden Cafe in Regents Park and was then promoted to GM (0209-0310) for the whole Regents Park operation. £2.5M turnover. GM (0310-0412) for Greenwich Park and Royal Observatory operation. Responsible for all financials in a seasonal, weather dependent environment. £1.4M turnover. Prior to this (0708-0109) I was the GM for the Garden Cafe in Regents Park and was then promoted to GM (0209-0310) for the whole Regents Park operation. £2.5M turnover.



Elior UK

• United Kingdom
• Food & Beverages
• 500 - 600 Employee

• General Manager

  • Jun 2005 - Jul 2008

  GM (0507-0708) for 5th View Bar and Food at Waterstones, Piccadilly and all events. £1M turnover. GM (0506-0507) for St John’s, Smith Square classical music concert hall. Restaurant, cafe and events. £0.75M turnover. DGM (0605-0506) at the British Museum. Responsible for the Court Restaurant and two Cafes. £3.5M turnover. GM (0507-0708) for 5th View Bar and Food at Waterstones, Piccadilly and all events. £1M turnover. GM (0506-0507) for St John’s, Smith Square classical music concert hall. Restaurant, cafe and events. £0.75M turnover. DGM (0605-0506) at the British Museum. Responsible for the Court Restaurant and two Cafes. £3.5M turnover.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Section Manager

  • Aug 2002 - Sep 2004

  Manager of various departments in a busy city centre store with over 250 staff and a £50M turnover. Manager of various departments in a busy city centre store with over 250 staff and a £50M turnover.



Liberty.

• United Kingdom
• Retail
• 400 - 500 Employee

• Floor Manager

  • Sep 1997 - Apr 2002

  Started as a Sales Assistant and progressed to Sales / Floor / Duty Manager. Worked in most departments of the store with a particular focus on new department mobilisations, in-store events and press days. Started as a Sales Assistant and progressed to Sales / Floor / Duty Manager. Worked in most departments of the store with a particular focus on new department mobilisations, in-store events and press days.