Robert Harris
Warehouse Operations Manager at Shappi- Claim this Profile
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Bio
Nick Valentino
Robert quickly showed an ability to directly manage a team of full time and contractors while also being able to think strategically. Throughout his time at Bellhop he added a strong analytical skillset (SQL, GSheets) that allowed him to scale his ideas and processes to others on the team. He was an excellent peer and always up for a new challenge that helped the team.
Stefanie Medina
I had the privilege of managing and working alongside Robert for two years. Robert is an excellent written and verbal communicator with strong interpersonal skills that have enabled him to build formidable relationships with his team(s) and stakeholders. Robert's problem-solving abilities and solid analytical aptitude have made formidable program manager. His passion for learning and drive to do better and be better are notable. He takes feedback extremely well and runs with it which has made Robert a joy to manage. He truly has a lot of excellent qualities. A perfect mix of soft and technical skills with a dash of strong self awareness makes Robert someone I would highly recommend.
Nick Valentino
Robert quickly showed an ability to directly manage a team of full time and contractors while also being able to think strategically. Throughout his time at Bellhop he added a strong analytical skillset (SQL, GSheets) that allowed him to scale his ideas and processes to others on the team. He was an excellent peer and always up for a new challenge that helped the team.
Stefanie Medina
I had the privilege of managing and working alongside Robert for two years. Robert is an excellent written and verbal communicator with strong interpersonal skills that have enabled him to build formidable relationships with his team(s) and stakeholders. Robert's problem-solving abilities and solid analytical aptitude have made formidable program manager. His passion for learning and drive to do better and be better are notable. He takes feedback extremely well and runs with it which has made Robert a joy to manage. He truly has a lot of excellent qualities. A perfect mix of soft and technical skills with a dash of strong self awareness makes Robert someone I would highly recommend.
Nick Valentino
Robert quickly showed an ability to directly manage a team of full time and contractors while also being able to think strategically. Throughout his time at Bellhop he added a strong analytical skillset (SQL, GSheets) that allowed him to scale his ideas and processes to others on the team. He was an excellent peer and always up for a new challenge that helped the team.
Stefanie Medina
I had the privilege of managing and working alongside Robert for two years. Robert is an excellent written and verbal communicator with strong interpersonal skills that have enabled him to build formidable relationships with his team(s) and stakeholders. Robert's problem-solving abilities and solid analytical aptitude have made formidable program manager. His passion for learning and drive to do better and be better are notable. He takes feedback extremely well and runs with it which has made Robert a joy to manage. He truly has a lot of excellent qualities. A perfect mix of soft and technical skills with a dash of strong self awareness makes Robert someone I would highly recommend.
Nick Valentino
Robert quickly showed an ability to directly manage a team of full time and contractors while also being able to think strategically. Throughout his time at Bellhop he added a strong analytical skillset (SQL, GSheets) that allowed him to scale his ideas and processes to others on the team. He was an excellent peer and always up for a new challenge that helped the team.
Stefanie Medina
I had the privilege of managing and working alongside Robert for two years. Robert is an excellent written and verbal communicator with strong interpersonal skills that have enabled him to build formidable relationships with his team(s) and stakeholders. Robert's problem-solving abilities and solid analytical aptitude have made formidable program manager. His passion for learning and drive to do better and be better are notable. He takes feedback extremely well and runs with it which has made Robert a joy to manage. He truly has a lot of excellent qualities. A perfect mix of soft and technical skills with a dash of strong self awareness makes Robert someone I would highly recommend.
Experience
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Shappi
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United States
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Consumer Services
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1 - 100 Employee
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Warehouse Operations Manager
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Apr 2023 - Present
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Bellhop
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United States
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Consumer Services
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200 - 300 Employee
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Program Manager
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Apr 2022 - Apr 2023
•Worked cross-functionally with all operations teams as well as Product and Engineering.•Scoped, planned, executed and reported on strategic initiatives.•Demonstrated knowledge of SQL and Google Sheets to analyze, structure, and present data.•Developed a Process for Implementing W-2 employees in 1099 Markets to improve overall quality and market health.•Liaison between Operations and Product: Developed training for end users prior to launchCommunicated delays, updates, and timelines to all shareholders. Show less
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Market Operations Manager
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Feb 2021 - Apr 2022
•Primary owner over market quality, market health, carrier supply, and labor supply for Dallas-Fort-Worth and Houston, TX•Primary owner over six long-term rental trucks across 2 markets.•Completed P&L analysis with action Items to improve contribution margin.•Conducted monthly meetings with the market to gauge sentiment among pros and report on quality metrics.
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Market Operations Specialist
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Sep 2020 - Feb 2021
•Primary owner over market quality for up to 6 markets at a time.•Conducted monthly meetings with the market to gauge sentiment among pros and report on quality metrics.•Developed Contests to improve market quality and market engagement
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Daily Operations Senior Associate
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Jun 2020 - Sep 2020
•Handled communication with movers across all markets, handling the most time-sensitive issues.•Ensured all moves were filled and/or set up for success.•Ensured the team was working toward weekly/daily goals.•Led specialized team of associates in fixing contractors payout issues.•Acted as a liaison between leadership and associates.
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Daily Operations Associate
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Feb 2020 - Jun 2020
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Freelance Writer
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Jun 2020 - Jun 2021
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Brown Bag
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United States
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Restaurants
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1 - 100 Employee
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Kitchen Manager
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Jul 2019 - Feb 2020
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Hibbett
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Jan 2018 - Jul 2019
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Education
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2015 - 2019
The University of Tennessee at Chattanooga
Bachelor of Arts - BA, English Language and Literature, General -
2011 - 2015
Christian Brothers High School Memphis
High School Diploma
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