Director of QA/QC

• Jul 2023 - Present

Quality Manager

• Jul 2022 - May 2023

Managed all quality and food safety programs, ensuring that all processes and procedures aligned with federal and regulatory body requirements (FSSC 22000 and ISO 22000). Achieved a passing score from the FSSC 22000 recertification audit with only minor non-conformances. Revamped the company's environmental monitoring program to better facilitate a "seek and destroy" method of environmental pathogen monitoring, identifying several new microbiological harborage niches. Developed statistical process control production worksheets for complex manufacturing processes to better record and map variables to ensure a more consistent process, in both quality, food safety, and continuous improvement. Investigated, tracked, and trended customer complaints and out of spec laboratory data to identify root cause and perform corrective and preventative measures. Show less

Director of Quality Assurance and Regulatory Affairs

• Apr 2020 - Jul 2022

Directed the Quality Assurance and Regulatory Affairs team and developed and implemented companywide quality and regulatory strategies to meet quality and regulatory agency requirements. Collaborated on projects involving quality, food safety, health and safety, and HR regulations with the upper management team and CEO. Oversaw operations at both east and west coast facilities, directing a cross functional quality and regulatory team of 5. Standardized company SOPs, forms, and logs across all production sites and maintained the quality management system. Achieved and maintained a grade of "A" and "Excellent" on NSF and SQF audits, respectively. Performed inspections, audits, and reviews to ensure compliance with federal and GFSI regulations. Developed and implemented quality assurance and regulatory programs to ensure products meet regulatory requirements and improve risk management in regards to compliance with cGMPs and FSVP. Show less

Food Safety and Quality Manager

• Apr 2019 - Mar 2020

Maintained compliance of facility for customer, government, and third-party audits, and prepared departments for upcoming audits, both announced and unannounced, performed internal audits and developed corrective action plans to remedy areas needing improvement, collected, investigated, trended, and responded to customer complaints, analyzed KPI data and collaborated with other departments to drive up food safety and quality goals, reassessed and validated the food safety and quality programs of the unit, facilitated and tracked the FSQ training program to ensure all employees were trained on company standards, oversaw the facility’s microbiological program and ensured appropriate action was taken for out of spec results Show less

FSQA Superintendent

• Jan 2018 - Apr 2019

Performed corrective and preventative action and root cause analysis investigations, audited and recorded machine sanitation processes and compliance, collected and transmitted environmental samples, and managed and developed team of FSQA associates. Performed corrective and preventative action and root cause analysis investigations, audited and recorded machine sanitation processes and compliance, collected and transmitted environmental samples, and managed and developed team of FSQA associates.

Quality Assurance Technician

• Apr 2016 - Mar 2017

Evaluated samples and recorded results, calibrated testing equipment, produced syrup for blending, and performed sanitation processes. Evaluated samples and recorded results, calibrated testing equipment, produced syrup for blending, and performed sanitation processes.

Barista

• Nov 2015 - Mar 2017

Prepared beverages and served food, performed customer transactions, and maintained store sanitation. Prepared beverages and served food, performed customer transactions, and maintained store sanitation.

Assistant Manager/Kitchen Manager

• Jan 2015 - Mar 2016

Created and managed inventory and cost management systems, ordered supplies and ingredients, taught food preparation techniques, and scheduled employees. Created and managed inventory and cost management systems, ordered supplies and ingredients, taught food preparation techniques, and scheduled employees.

Bartender

• Apr 2013 - Jan 2015

Prepared and served beverages, set up for events, and managed inventory.

Line Cook/Banquet Cook

• Mar 2012 - May 2013

Prepared ingredients and recipes in a fast paced environment.