Robert Rodgers
Technical Support Engineer at parcelLab- Claim this Profile
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Bio
George Vaisey
Robert is one of the most technically skilled employees I have seen in some time. His ability to grasp software needs combined with his ability to understand customers at any level makes him a fantastic fit for any senior support role. He has take. Support and customer needs to the next level and continues to push himself to stay current and ahead of the curve. He is an asset to the organization and doesn’t let one down.
George Vaisey
Robert is one of the most technically skilled employees I have seen in some time. His ability to grasp software needs combined with his ability to understand customers at any level makes him a fantastic fit for any senior support role. He has take. Support and customer needs to the next level and continues to push himself to stay current and ahead of the curve. He is an asset to the organization and doesn’t let one down.
George Vaisey
Robert is one of the most technically skilled employees I have seen in some time. His ability to grasp software needs combined with his ability to understand customers at any level makes him a fantastic fit for any senior support role. He has take. Support and customer needs to the next level and continues to push himself to stay current and ahead of the curve. He is an asset to the organization and doesn’t let one down.
George Vaisey
Robert is one of the most technically skilled employees I have seen in some time. His ability to grasp software needs combined with his ability to understand customers at any level makes him a fantastic fit for any senior support role. He has take. Support and customer needs to the next level and continues to push himself to stay current and ahead of the curve. He is an asset to the organization and doesn’t let one down.
Credentials
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Learn SQL Course
CodecademyJul, 2022- Nov, 2024 -
Notary Public
New York State Department of StateSep, 2020- Nov, 2024 -
Mail Design Professional
United States Postal ServiceDec, 2021- Nov, 2024 -
Certified Notary Signing Agent
National Notary AssociationOct, 2021- Nov, 2024
Experience
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parcelLab
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Technical Support Engineer
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Apr 2022 - Present
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BCC Software
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United States
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Software Development
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1 - 100 Employee
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Enterprise Technical Support Engineer
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May 2018 - Mar 2022
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Customer Support Technician II
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May 2013 - May 2018
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Customer Support Technician I
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Oct 2011 - May 2013
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Best Buy
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Retail
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700 & Above Employee
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Deployment Functionality Technician
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May 2010 - Oct 2011
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Merchandise Specialist
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May 2009 - May 2010
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Media Sales Specialist
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Jun 2006 - May 2009
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ROCHESTER BUSINESS ALLIANCE
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United States
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IS Temp
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Sep 2007 - Jan 2008
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Time Warner Cable
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Telecommunications
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700 & Above Employee
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Intern
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May 2007 - Sep 2007
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Kohl's
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United States
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Retail
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700 & Above Employee
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Merchandise Specialist
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Sep 2004 - Sep 2007
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Education
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2005 - 2008
Monroe Community College
Information Technology -
2002 - 2003
Rochester Institute of Technology
Electrical Engineering Technology/Information Technology
Community
