Experience

Best Choice Products

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Information Technology Infrastructure Manager

  • May 2022 - Present

  Directs and coodinates the development and production activities of the Management Information Systems department. Key member of the Information Technology Department that partners with other key cross-functional stakeholders across the organization. Directs and coodinates the development and production activities of the Management Information Systems department. Key member of the Information Technology Department that partners with other key cross-functional stakeholders across the organization.



O'Neil Software

• United States
• Software Development
• 1 - 100 Employee

• Director, Information and Cloud Technologies

  • Jul 2013 - Feb 2022

  • Architected the initial proof of concept, cloud infrastructure for our Software as a Service (SaaS) product offerings.• Increased the revenue of our SaaS product offerings by 10,000% with a 35% profit margin over the course of 8 years.• Transitioned O’Neil Software Inc. from the industry leading, on-premises, Record Storage software vendor to the industry leading, Software as a Service (SaaS) Record Storage service provider with Amazon Web Services (AWS).• Navigated the Information and Cloud Technology teams through a wide range of Compliance and Security initiatives with the implementation of the CIS Critical Security Controls mapping framework for our cybersecurity posture (CSA, ISO2700x, PCI-DSS, SOC, FedRAMP, HIPAA, HITECH, HITRUST CSF, NIST, FIPS, GLBA, GDPR).• Implemented a Continuous Integration and Continuous Delivery framework for the Continuous Improvement and Deployment of our Software as a Service solution. The framework has increased our speed to market and speed of service in addressing our client’s needs.• Developed junior staff members through Kanban workload prioritization and Work in Process (WIP) rules to build new skill sets and promote career growth.• Implemented the R.A.S.C.I. Responsibility Assignment matrix (Who is Responsible, Accountable, and Supporting? Who needs to be Consulted and Informed?) for the completion of project tasks and deliverables, controlling project outcomes and minimizing interruptions. This allowed for the consistent meeting of budgets, project scopes and timelines. Show less

• Manager, Information Technology

  • Jul 2004 - Jul 2013

  • Reduced corporate licensing costs by millions of dollars after qualifying the company for the Microsoft Gold Partner ISV program and the use of Internal Use Software Rights.• Led the Information Technology team into the Software as a Service (SaaS) and Cloud Computing industry; Our teams created, administered and maintained O’Neil Bridge, a synchronization technology for the connecting of disparate Record Center and File Room databases around the world.• Part of a personnel trade of the Management Information Systems teams between sister companies; 4.5 employees were hired to replace my various skill sets. David Holt, former CEO of O’Neil Software, Inc., called the trade, “The best business decision and deal he ever made in his 30 years with O’Neil Software”.• Established and coordinated daily, weekly, and monthly leadership and staff, Kanban style meetings, to address departmental and organizational goals as well as to facilitate technology outcomes.• Introduced and standardized team based Time Management practices such as mutual interruption shields to improve IT processes and to allow for the continual focus on tasks, projects, research and development.• Instituted the enterprise planned obsolescence program for hardware and software technology assets. Worked with department V.P.’s to manage project budgets and pipeline.• Negotiated and coordinated vendor contracts.• Established long term relationships with quality vendors to ensure projects were delivered on-time and within budget. Show less



O'Neil Management, Inc.

• Manager, Management Information Systems

  • Oct 2001 - Jul 2004

  Maintain, administer, scale up and scale out all corporate information technology assets.

• Supervisor, Management Information Systems

  • Jun 2000 - Oct 2001

  Maintain, administer, scale up and scale out all corporate information technology assets.

• Management Information Systems Specialist

  • Mar 1997 - Jun 2000

  Maintain, administer, scale up and scale out all corporate information technology assets.