Cultivation Technician

• Mar 2023 - Aug 2023

Dispensary Associate

• Jan 2023 - Mar 2023

• Create an environment of “Patients First” focusing on excellent patient interaction • Recognize and appropriately respond to the patients with ease and compassion • Maintain the highest level of confidentiality with patient information and interactions • Multi-task, think critically, and work quickly to resolve problems as they arise • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use… Show more • Create an environment of “Patients First” focusing on excellent patient interaction • Recognize and appropriately respond to the patients with ease and compassion • Maintain the highest level of confidentiality with patient information and interactions • Multi-task, think critically, and work quickly to resolve problems as they arise • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR) Show less • Create an environment of “Patients First” focusing on excellent patient interaction • Recognize and appropriately respond to the patients with ease and compassion • Maintain the highest level of confidentiality with patient information and interactions • Multi-task, think critically, and work quickly to resolve problems as they arise • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use… Show more • Create an environment of “Patients First” focusing on excellent patient interaction • Recognize and appropriately respond to the patients with ease and compassion • Maintain the highest level of confidentiality with patient information and interactions • Multi-task, think critically, and work quickly to resolve problems as they arise • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR) Show less

Personal Injury Case Consultant

• Apr 2022 - Jul 2022

As a Personal Injury Case Consultant, it was my duty to directly and effectively communicate with prospective clients regarding their injury claims. This role required outstanding customer service ability, effective communication techniques, and impeccable attention to detail. I was honored to be nominated as Agent of the Month during my first month of employment. This was achieved by being #1 in all measurable metrics of my performance. Core responsibilities and competencies: •… Show more As a Personal Injury Case Consultant, it was my duty to directly and effectively communicate with prospective clients regarding their injury claims. This role required outstanding customer service ability, effective communication techniques, and impeccable attention to detail. I was honored to be nominated as Agent of the Month during my first month of employment. This was achieved by being #1 in all measurable metrics of my performance. Core responsibilities and competencies: • Actively listen to understand the issue(s) and work to retain the client with first-call resolution. • Assist clients through the consultation process by providing quality attention to detail regarding their situation, answering all questions, and assisting them through signing retainer agreements. • Collaborate with leaders & team members to achieve monthly retainer targets. Show less As a Personal Injury Case Consultant, it was my duty to directly and effectively communicate with prospective clients regarding their injury claims. This role required outstanding customer service ability, effective communication techniques, and impeccable attention to detail. I was honored to be nominated as Agent of the Month during my first month of employment. This was achieved by being #1 in all measurable metrics of my performance. Core responsibilities and competencies: •… Show more As a Personal Injury Case Consultant, it was my duty to directly and effectively communicate with prospective clients regarding their injury claims. This role required outstanding customer service ability, effective communication techniques, and impeccable attention to detail. I was honored to be nominated as Agent of the Month during my first month of employment. This was achieved by being #1 in all measurable metrics of my performance. Core responsibilities and competencies: • Actively listen to understand the issue(s) and work to retain the client with first-call resolution. • Assist clients through the consultation process by providing quality attention to detail regarding their situation, answering all questions, and assisting them through signing retainer agreements. • Collaborate with leaders & team members to achieve monthly retainer targets. Show less

Economic Self-Sufficiency Specialist (E.S.S. I)

• Dec 2021 - Mar 2022

The primary function of my role as an Economic Self-Sufficiency Specialist is to offer support services related to public assistance eligibility. The work performed includes processing a broad range of eligibility activities and entering information into a computer-based eligibility system within time-sensitive Federal, State, Agency, and Legal deadlines. While functioning in this role, it was my duty to handle a high volume of work that is deadline driven; prioritize and plan work assignments… Show more The primary function of my role as an Economic Self-Sufficiency Specialist is to offer support services related to public assistance eligibility. The work performed includes processing a broad range of eligibility activities and entering information into a computer-based eligibility system within time-sensitive Federal, State, Agency, and Legal deadlines. While functioning in this role, it was my duty to handle a high volume of work that is deadline driven; prioritize and plan work assignments while being flexible to changing priorities with little notice. Core duties and competencies: • Process a variety of eligibility-related work activities including reported changes, data exchange, alerts, ASEC drivers, and case corrections including actions to supplement benefits (auxiliaries) within designated time frames as required by Federal and State laws, and Department policy and procedures. Educate customers on the benefit and features of my ACCESS Account including account set-up and password resets. • Conduct interviews to collect and update required information on applicants and recipients and their household members for all public assistance programs. • Request all additional information required to establish or continue eligibility for public assistance programs according to Department procedures. Show less The primary function of my role as an Economic Self-Sufficiency Specialist is to offer support services related to public assistance eligibility. The work performed includes processing a broad range of eligibility activities and entering information into a computer-based eligibility system within time-sensitive Federal, State, Agency, and Legal deadlines. While functioning in this role, it was my duty to handle a high volume of work that is deadline driven; prioritize and plan work assignments… Show more The primary function of my role as an Economic Self-Sufficiency Specialist is to offer support services related to public assistance eligibility. The work performed includes processing a broad range of eligibility activities and entering information into a computer-based eligibility system within time-sensitive Federal, State, Agency, and Legal deadlines. While functioning in this role, it was my duty to handle a high volume of work that is deadline driven; prioritize and plan work assignments while being flexible to changing priorities with little notice. Core duties and competencies: • Process a variety of eligibility-related work activities including reported changes, data exchange, alerts, ASEC drivers, and case corrections including actions to supplement benefits (auxiliaries) within designated time frames as required by Federal and State laws, and Department policy and procedures. Educate customers on the benefit and features of my ACCESS Account including account set-up and password resets. • Conduct interviews to collect and update required information on applicants and recipients and their household members for all public assistance programs. • Request all additional information required to establish or continue eligibility for public assistance programs according to Department procedures. Show less

Administrative Assistant II - H.R. & Budget Liaison

• Aug 2021 - Sep 2021

it was my duty to perform a variety of secretarial, and administrative support, and to the 7th Circuit Director of the State of Florida Guardian ad Litem Office. Develop and maintain a variety of working relationships with employees, volunteers, state court system personnel, vendors, judges and non-judicial officers, and the general public. The administrative specialist works independently and must exercise discretion in dealing with confidential and sensitive information. Core duties… Show more it was my duty to perform a variety of secretarial, and administrative support, and to the 7th Circuit Director of the State of Florida Guardian ad Litem Office. Develop and maintain a variety of working relationships with employees, volunteers, state court system personnel, vendors, judges and non-judicial officers, and the general public. The administrative specialist works independently and must exercise discretion in dealing with confidential and sensitive information. Core duties and competencies: • Successfully led a variety of administrative and fiscal-related duties assisting the Director, Executive staff, and various professional staff in managing the daily operations and support functions of an administrative office. • Dedicated service as the Circuit Human Resources and Budget Liaison to the State Office, supporting and managing all human resources needs and budget functions for the 7th Circuit. • Arrange conferences, prepare materials for and participate in training sessions, collect data for statistical reports, create and maintain automated office systems, provide information to volunteers, personnel, and the public, and monitor office or program expenditures, including grants. • Establish and maintain working relationships with judges, State Courts System personnel, and staff of state and local government, community organizations, vendors, volunteers, and the public. Show less it was my duty to perform a variety of secretarial, and administrative support, and to the 7th Circuit Director of the State of Florida Guardian ad Litem Office. Develop and maintain a variety of working relationships with employees, volunteers, state court system personnel, vendors, judges and non-judicial officers, and the general public. The administrative specialist works independently and must exercise discretion in dealing with confidential and sensitive information. Core duties… Show more it was my duty to perform a variety of secretarial, and administrative support, and to the 7th Circuit Director of the State of Florida Guardian ad Litem Office. Develop and maintain a variety of working relationships with employees, volunteers, state court system personnel, vendors, judges and non-judicial officers, and the general public. The administrative specialist works independently and must exercise discretion in dealing with confidential and sensitive information. Core duties and competencies: • Successfully led a variety of administrative and fiscal-related duties assisting the Director, Executive staff, and various professional staff in managing the daily operations and support functions of an administrative office. • Dedicated service as the Circuit Human Resources and Budget Liaison to the State Office, supporting and managing all human resources needs and budget functions for the 7th Circuit. • Arrange conferences, prepare materials for and participate in training sessions, collect data for statistical reports, create and maintain automated office systems, provide information to volunteers, personnel, and the public, and monitor office or program expenditures, including grants. • Establish and maintain working relationships with judges, State Courts System personnel, and staff of state and local government, community organizations, vendors, volunteers, and the public. Show less

Bus Driver

• Oct 2018 - Jun 2021

As a Walt Disney World Bus Driver, it was my responsibility to provide positive, dependable, and safety-focused transportation for guests between parks and resorts. It was incumbent on me to provide safe and pleasurable transportation for our guests as they travel multiple routes within Disney parks and resorts. As a part of our passionate team of highly trained CDL professionals, we are expected to observe Federal Motor Carrier Safety Regulations and other state and local traffic laws and meet… Show more As a Walt Disney World Bus Driver, it was my responsibility to provide positive, dependable, and safety-focused transportation for guests between parks and resorts. It was incumbent on me to provide safe and pleasurable transportation for our guests as they travel multiple routes within Disney parks and resorts. As a part of our passionate team of highly trained CDL professionals, we are expected to observe Federal Motor Carrier Safety Regulations and other state and local traffic laws and meet Department of Transportation Physical Standards. Core duties and competencies include: • Conduct vehicle inspections, which include a high level of memorization. • Take ownership during emergency situations. • Safely drive in and around changing environments. • Interact with a professional motor vehicle software system. Show less As a Walt Disney World Bus Driver, it was my responsibility to provide positive, dependable, and safety-focused transportation for guests between parks and resorts. It was incumbent on me to provide safe and pleasurable transportation for our guests as they travel multiple routes within Disney parks and resorts. As a part of our passionate team of highly trained CDL professionals, we are expected to observe Federal Motor Carrier Safety Regulations and other state and local traffic laws and meet… Show more As a Walt Disney World Bus Driver, it was my responsibility to provide positive, dependable, and safety-focused transportation for guests between parks and resorts. It was incumbent on me to provide safe and pleasurable transportation for our guests as they travel multiple routes within Disney parks and resorts. As a part of our passionate team of highly trained CDL professionals, we are expected to observe Federal Motor Carrier Safety Regulations and other state and local traffic laws and meet Department of Transportation Physical Standards. Core duties and competencies include: • Conduct vehicle inspections, which include a high level of memorization. • Take ownership during emergency situations. • Safely drive in and around changing environments. • Interact with a professional motor vehicle software system. Show less

CDL A Truck Driver

• Feb 2015 - Apr 2018

As a heavy-haul truck driver, I was responsible for the safe transport of large and heavy cargo. I operated and maintained specialized trucks designed to handle extra-heavy and extra-dimensional freight in a safe and professional manner in accordance with many local, state, and federal laws Core duties and competencies: • Obeying and maintaining compliance with all applicable laws and regulations. • Maintaining a detailed log of working hours in compliance with state and… Show more As a heavy-haul truck driver, I was responsible for the safe transport of large and heavy cargo. I operated and maintained specialized trucks designed to handle extra-heavy and extra-dimensional freight in a safe and professional manner in accordance with many local, state, and federal laws Core duties and competencies: • Obeying and maintaining compliance with all applicable laws and regulations. • Maintaining a detailed log of working hours in compliance with state and federal regulations • Planning routes and meeting delivery schedules • Interacting with customers in a professional manner Show less As a heavy-haul truck driver, I was responsible for the safe transport of large and heavy cargo. I operated and maintained specialized trucks designed to handle extra-heavy and extra-dimensional freight in a safe and professional manner in accordance with many local, state, and federal laws Core duties and competencies: • Obeying and maintaining compliance with all applicable laws and regulations. • Maintaining a detailed log of working hours in compliance with state and… Show more As a heavy-haul truck driver, I was responsible for the safe transport of large and heavy cargo. I operated and maintained specialized trucks designed to handle extra-heavy and extra-dimensional freight in a safe and professional manner in accordance with many local, state, and federal laws Core duties and competencies: • Obeying and maintaining compliance with all applicable laws and regulations. • Maintaining a detailed log of working hours in compliance with state and federal regulations • Planning routes and meeting delivery schedules • Interacting with customers in a professional manner Show less

Director of Operations

• Feb 2014 - Feb 2015

As Director of Trucking Operations for Axon Trucking Group, I was charged with developing and implementing strategies for aggressive growth. It was my mission to adopt and progress the company's partners' future vision of the company and apply it to their operations. I brought extensive industry experience to this role overseeing operations of an over-the-road asset-based transportation company. Core duties and competencies: • Conceptualized goals, and led department staff as a… Show more As Director of Trucking Operations for Axon Trucking Group, I was charged with developing and implementing strategies for aggressive growth. It was my mission to adopt and progress the company's partners' future vision of the company and apply it to their operations. I brought extensive industry experience to this role overseeing operations of an over-the-road asset-based transportation company. Core duties and competencies: • Conceptualized goals, and led department staff as a mentor and coach while challenging them with meeting established goals. • Participate in collaborative strategic planning with other managers and staff members to formulate and implement policies, procedures, goals, and objectives. • Built and maintained a positive work environment by recognizing and valuing team members and their contributions. • Drove to inspire the Sales Team and other department leaders to improve upon revenue and profit (Realigning the network, Adjusting Lanes, etc.) • Address and document any disciplinary issues including assisting in terminations. Conduct interviews and make hiring decisions. • Delivered input and assistance in the development and implementation of procedures and standards of service. • Demonstrated and expected 100% customer satisfaction, and offered problem-solving resources to remedy escalated customer issues. Show less As Director of Trucking Operations for Axon Trucking Group, I was charged with developing and implementing strategies for aggressive growth. It was my mission to adopt and progress the company's partners' future vision of the company and apply it to their operations. I brought extensive industry experience to this role overseeing operations of an over-the-road asset-based transportation company. Core duties and competencies: • Conceptualized goals, and led department staff as a… Show more As Director of Trucking Operations for Axon Trucking Group, I was charged with developing and implementing strategies for aggressive growth. It was my mission to adopt and progress the company's partners' future vision of the company and apply it to their operations. I brought extensive industry experience to this role overseeing operations of an over-the-road asset-based transportation company. Core duties and competencies: • Conceptualized goals, and led department staff as a mentor and coach while challenging them with meeting established goals. • Participate in collaborative strategic planning with other managers and staff members to formulate and implement policies, procedures, goals, and objectives. • Built and maintained a positive work environment by recognizing and valuing team members and their contributions. • Drove to inspire the Sales Team and other department leaders to improve upon revenue and profit (Realigning the network, Adjusting Lanes, etc.) • Address and document any disciplinary issues including assisting in terminations. Conduct interviews and make hiring decisions. • Delivered input and assistance in the development and implementation of procedures and standards of service. • Demonstrated and expected 100% customer satisfaction, and offered problem-solving resources to remedy escalated customer issues. Show less

Financing Manager

• Jun 2011 - Mar 2013

As an Automotive Finance and Insurance Sales Manager, it was my responsibility to work in a leadership role and present car buyers with various financing options, lending institutions, interest rates, and more. As the finance manager, I served as an intermediary between finance companies and front-line sales staff during the car sales process. I worked closely on a leadership team with the store owner, Randy Curnow, the General Sales Manager, and the Sales Manager to develop sales and financial… Show more As an Automotive Finance and Insurance Sales Manager, it was my responsibility to work in a leadership role and present car buyers with various financing options, lending institutions, interest rates, and more. As the finance manager, I served as an intermediary between finance companies and front-line sales staff during the car sales process. I worked closely on a leadership team with the store owner, Randy Curnow, the General Sales Manager, and the Sales Manager to develop sales and financial goals for the dealership, while encouraging and coaching sales staff on the latest financial offerings available to their customers. This role demanded a comprehensive sales leadership ability that fostered financial success for not only the dealership and staff but for our customers. Core duties and competencies: • Establish and reach monthly finance and insurance sales goals for automotive sales, service contracts, customer service, and other key benchmarks. • Maintain the highest ethical standards serving as a finance manager who is committed to a high customer satisfaction index (CSI). • Support the auto sales manager during each vehicle purchase and leverage opportunities to offer aftermarket products, service contracts, and insurance programs. • Abide by federal, state, and local regulations when preparing paperwork, finalizing financial transactions, setting interest rates, and working with lending institutions.

Sales Representative

• Feb 2010 - Jun 2011

In my role as a salesperson, it was my mission to be a results-driven leader providing automobile and value-added services such as maintenance plans, warranties, etc., directly to customers. My secret to succeeding in sales is contributing to being a motivated self-starter, and remaining up-to-date with all the latest developments in the industry and among our competitors. Core duties and competencies: • Converting showroom visitors into customers by understanding their needs and… Show more In my role as a salesperson, it was my mission to be a results-driven leader providing automobile and value-added services such as maintenance plans, warranties, etc., directly to customers. My secret to succeeding in sales is contributing to being a motivated self-starter, and remaining up-to-date with all the latest developments in the industry and among our competitors. Core duties and competencies: • Converting showroom visitors into customers by understanding their needs and interests. • Understanding the characteristics, capabilities, and features of all inventory, and providing the potential customer with detailed product information. • Building a rapport to establish trust that built healthy foundational relationships. • The ability to be competitive while maintaining the client's best interests during negotiations. • Maintain client database for current and potential customers that would allow me to follow-up on closed deals and for potential future sales opportunities.