IT Systems Programmer / Developer

• Jun 2022 - Present

Systems Support / Business Analyst

• Mar 2020 - May 2022

SAP Master Data Analyst - SCM, PEX, Materials

• 2012 - 2019

Served as data migration team lead in support of large-scale SAP implementations. Individual contributor as part of multi-cultural and international project teams overseeing Materials, SCM and PEX domain data.Migrated master data for domestic and international manufacturing plants and distribution centers from multiple legacy sources (AMAPS, MAPICS, SAP) to SAP ECC6 and S4 / Hana in fast-paced Agile environments driving successful manufacturing and DC ramp-up to full capacity operations.Gathered requirements from local manufacturing plant personnel and functional experts to build supporting data necessary to implement their Supply Chain replenishment strategies and production flows - including validation against business rules and shop-floor maps to ensure consistency of data alignment and accuracy between the domains.Recommended and validated SAP configuration as required in order to align SAP with the required structure to support the manufacturing plants replenishment strategies and Supply Chain/Mfg flows.Maintained and updated master data utilizing mass update transactions and standard maintenance screens during data and business validations.Created SQL stored procedures used to execute load file creation scripts and validation / analysis of data, including data enrichment and transformation, slashing hundreds of man-hours needed to manipulate data and managed files utilizing traditional spreadsheet files.Performed thorough analysis of lessons learned from each project, resulting in approximately 65% reduction in cycle times required for end-to-end data migrations.Managed domestic and international teams assigned by manufacturing plants, provided guidance and oversight achieving key milestones and deliverables throughout project lifecycles by focusing on data quality with emphasis on “big picture” rational. Show less

Information Systems Analyst

• 2003 - 2012

Delivered advanced support to hundreds of international and domestic engineering users in support of core tools, including AutoCAD, AutoCAD Electrical, Autodesk Inventor, Pro Engineer, and custom applications.Tracked, monitored, assigned, and closed incoming trouble tickets of core tools and custom applications, exceeding relevant KPIs and setting the standard for Level 1 Helpdesk to emulate.Managed all administrative functions and oversight of distributed Solaris UNIX servers, delivering engineering Cad Data Management (CDM) for hundreds of in-process Engineering Change Notices to ensure critical 24/7 uptime, processing reliability, transactions and security were observed and controlled.Drove continuous improvement and use of engineering custom applications by virtue of periodic surveys, observation of work flows and monitoring of trends through the ticketing system and utilized the information to initiate new development projects or need for additional application training and documentation refinement. Gathered and documented end user requirements and developed use cases for future enhancements of existing tools or requests for new tools as required to support new or enhanced order engineering processes. Lead small to medium sized projects for enhancement and new application development utilizing Waterfall methodology resulting from close collaboration with end users through discovery opportunities of their work flow processes.Created and executed comprehensive test plans and reported defects during development lifecycles and follow though with end goal of zero defects and all user requirements are confirmed prior to initial end user testing.Identified significant cost savings opportunity, negotiating a new licensing contract with third-party CAD viewing and mark-up software distributor and saved Schneider Electric thousands of dollars in annual licensing fees. Show less

Owner/Operator

• 2001 - 2014

Delivered superior customer service, cost competitive and complete Information Technology solutions to over 15 recurring business clients and many residential customers in a part-time, evenings and weekend role. Grew business through organic means from existing clientele and ITS by building trusting relationships through integrity, becoming trusted source of IT services in the area. Conveyed complex IT concepts into clear and easy to understand language, enabling clients to make better informed decisions. Deployed remote desktop software instances as required to save costs for customers and minimizing unnecessary on-site visits. Developed relationships with hardware/software SMB channel distributors that allowed better negotiations, achieving the best pricing available culminating in increased profit margins. Built, installed, configured, and supported Personal Computers and Windows Small Business Servers, providing customized IT solutions that fulfilled the needs of clients. Designed, implemented, and maintained Local Area Networks infrastructure, ensuring a continuous flow of information and Internet connectivity as required. Troubleshoot all matters relating to computer hardware/software and networking issues, resolving within or surpassing service levels agreed to. Show less