Experience

Cloudfy

• United States
• Software Development
• 1 - 100 Employee

• Customer Support Manager

  • Mar 2021 - Present



Dentally

• United Kingdom
• Software Development
• 1 - 100 Employee

• Customer Success Consultant

  • Apr 2019 - Mar 2021

  Proving Digital support to the Dental Market. Be it training, breakdowns or general enquiries, we've got it covered. Proving Digital support to the Dental Market. Be it training, breakdowns or general enquiries, we've got it covered.



Planmeca (UK) Ltd

• United Kingdom
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2017 - Apr 2019

  Software support & Equipment management Software support & Equipment management



Molson Coors Beverage Company

• United States
• Food & Beverages
• 700 & Above Employee

• Technical Representative

  • Sep 2015 - Aug 2017

  Providing technical services to the Publican trade, assisting in the smooth flow of draught products. In short keeping the beer flowing for that perfect pint. Providing technical services to the Publican trade, assisting in the smooth flow of draught products. In short keeping the beer flowing for that perfect pint.



British Army

• Armed Forces
• 700 & Above Employee

• Communications Systems Operator

  • May 2007 - Sep 2015

  • 8 Years’ experience as a Telecommunications Specialist working in demanding and high pressured environments whilst serving in the British Army. • Established and maintained multiple communication systems and applications including a variety of ICT systems. • Possess vast technical knowledge and the capability and confidence to advise and train colleagues in order to successfully implement Telecommunication and management solutions all over the world. • Proficient working both as part of a team or independently • Trusted to carry out vital technical tasks from equipment maintenance to improving workflows in addition to relaying essential information to senior management under tight timelines demonstrating initiative, drive, and good communication skills. • Developed strong leadership skills and highly motivated when put in challenging situations.